My dog is dying of cancer, according to the vet he should be dead already, but he has a very strong will to live and one of his highest stimulation is to go to Jollyes to buy some treats. The staff c... See more
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I really like going to jollies. The price is very competitive to other stores. I know where everything is when I am in store. The staff are so welcoming and extremely courteous and helpful. Nothing is... See more
Jollyes Coleraine has lovely friendly helpful staff who Always remember me and my dog koan. Warehouse location could Do with an upgrade but this doesn’t impact the staff or products
Great service as always. Interaction with 2 different members of staff. One checked stock and found the collar size I needed. The other, at the till, took time to check for my loyalty card on the s... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Beresford Court, Cloeraine, BT52 1SU, Coleraine, United Kingdom
- 02870 327734
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the highlight of Mac's life
My dog is dying of cancer, according to the vet he should be dead already, but he has a very strong will to live and one of his highest stimulation is to go to Jollyes to buy some treats. The staff cannot be more compassionate and friendly with him and us, rather rare nowadays when you find a place where the staff works with their heart too!
Great service Coleraine
The girl that served me was very helpful,she got me another dog jumper as needed two and helped with the treats I needed,staff at Coleraine branch are helpful.
Polite helpful service.
Excellent range friendly helpful staff
Excellent products and Synergies with RSPB
There was a woman from the RSPB at our local branch who had a stall at the front of the store. She was brilliant with the kids and we signed up. We also purchased a very good dog lead and the dog food was the best priced I’ve seen so we picked that up too.
Very friendly and helpful staff.
Always get what I'm looking for
Always get what I'm looking for. Very friendly staff.
Always super helpful and lovely staff.
Very helpful staff and plenty of variety
Service with a smile
Very helpful and friendly staff. Always a pleasure to visit and top up supplies.
Very helpful staff in Coleraine…
Very helpful staff in Coleraine Northern Ireland. 👍👍
They had returned an item into stock…
They had returned an item into stock which had previously been discontinued, My regular visits allowed me to receive the 15% off the dog food. The staff are always helpful and friendly
Items well displayed and easy to…
Items well displayed and easy to find.Staff are friendly.
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