My dog is dying of cancer, according to the vet he should be dead already, but he has a very strong will to live and one of his highest stimulation is to go to Jollyes to buy some treats. The staff c... See more
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I really like going to jollies. The price is very competitive to other stores. I know where everything is when I am in store. The staff are so welcoming and extremely courteous and helpful. Nothing is... See more
Jollyes Coleraine has lovely friendly helpful staff who Always remember me and my dog koan. Warehouse location could Do with an upgrade but this doesn’t impact the staff or products
Great service as always. Interaction with 2 different members of staff. One checked stock and found the collar size I needed. The other, at the till, took time to check for my loyalty card on the s... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Beresford Court, Cloeraine, BT52 1SU, Coleraine, United Kingdom
- 02870 327734
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I enjoy going into Jolleys
I enjoy going into Jolleys. The staff are always so lovely, kind and patient.
When I was last in they were busy rearranging shelves but they took the time to physically show me where to find what I was looking for.
all products clearly labelled and…
all products clearly labelled and helpful staff,great variety of choice
StSaff are really friendly and will bend…
Staff are really friendly and will bend over backwards to help you .They really do go the extra mile and it is always a pleasant experience going in to shop. Always make the dog feel very welcome as well and it is all about them at end of day
Great staff.
Very helpful and polite.
Well stocked shop
Well stocked shop, some great deals on at the minute and the staff are always really friendly
Execellent service
Service with a smile
Service with a smile, very knowledgeable
& helpful. Very friendly & told me about the points system
Keen pricing
Easy parking, availability of products, keen prices, excellent Staff help and knowledge
The very nice checkout Lady...
The very nice lady on the checkout could not have been more helpful. She is one in a million.
Always friendly and well informed staff.
Great service
Great service as always. Interaction with 2 different members of staff. One checked stock and found the collar size I needed. The other, at the till, took time to check for my loyalty card on the system and update the postcode despite me saying that it didn't really matter. She was so pleasant and efficient at the same time.
Excellent attention.
I regret not getting the ladie's name. She was in her 40s. I hope she doesn't mind me saying. Pleasant friendly and helped choose new cat food as it seems IAN's maybe discontinued. Time was spent on my shop and I really appreciated it.
Always well stocked with a great…
Always well stocked with a great variety of products and the staff are so friendly and helpful.
Patience of saints
I had a very large trolley filled with all the bits for a new dog, staff where helpful and knowledgable and when it came to checking out they spent time talking with me about our new pet and allowed me to take my time as I was very overwhelmed.
Really kind and friendly will definitely be back
The two girls that I spoke to are…
The two girls that I spoke to are really friendly and helpful. The store is clean and organised. I was asked did I need help out to the car. I’ve had really good experiences every time I go to this shop.
Staff are always so pleasant and…
Staff are always so pleasant and helpful. They remember my pet and ask about him, and point out any special offers that I might be interested in, but not in a pushy way.
Great Customer Service
I had issues with a product and contacted head office who were helpful and gave me £2 off a box of cat food. But when this happened again, I took it into the Coleraine (my usual store) and the Manager couldn't have been more helpful. In fact, all the staff in the Coleraine store go out of their way to help so thank you.
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