My dog is dying of cancer, according to the vet he should be dead already, but he has a very strong will to live and one of his highest stimulation is to go to Jollyes to buy some treats. The staff c... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I really like going to jollies. The price is very competitive to other stores. I know where everything is when I am in store. The staff are so welcoming and extremely courteous and helpful. Nothing is... See more
Jollyes Coleraine has lovely friendly helpful staff who Always remember me and my dog koan. Warehouse location could Do with an upgrade but this doesn’t impact the staff or products
Great service as always. Interaction with 2 different members of staff. One checked stock and found the collar size I needed. The other, at the till, took time to check for my loyalty card on the s... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Beresford Court, Cloeraine, BT52 1SU, Coleraine, United Kingdom
- 02870 327734
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Can't beat Jollyes for Quality and Value
Get most of my pets toys and food here, in here at least once a week. Good variety, always loads to choose from and good quality. Staff are always friendly, nothing is too much hassle, always on hand to help, whether it be to find products or to give a helping hand out to the car. Jollyes is definitely my go to wherever I am.
Lady that served me was super friendly…
Lady that served me was super friendly , gave great purchase advice and store had everything anyone could need for all sorts of pets , great shop great service 👍👍👍
The man who helped me was very good
The man who helped me was very good. Nothing was too much trouble.
Hi is was good as the suffer are lovely…
Hi is was good as the suffer are lovely great to talk to
Jollyes Coleraine first class service.is an excellent shop
Jollyes Coleraine is an excellent shop. Well stocked with all products and very helpful and friendly staff.
Great service
Lovely friendly staff willing to help bring items to car without even asking
Good staff make happy customers
Staff in my local store are always friendly and helpful and the store is spacious with supplies easily found.
staff very helpful and pleasant
staff very helpful and pleasant
good range of products.
good parking
The assistant
The assistant. Customer service is excellent. I got good advice, the product's l was looking for. I also got help putting the items in the car. The assistant couldn't have been more helpful. Thank you for looking after me. 👍❤️😊
Staff in the local coleraine store are…
Staff in the local coleraine store are always helpful and cheerful.
Asked for advice and was freely given..
Asked for advice and was freely given..
Staff member was very helpful
I use Jollys often & find the staff…
I use Jollys often & find the staff excellent, many thanks
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







