My dog is dying of cancer, according to the vet he should be dead already, but he has a very strong will to live and one of his highest stimulation is to go to Jollyes to buy some treats. The staff c... See more
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I really like going to jollies. The price is very competitive to other stores. I know where everything is when I am in store. The staff are so welcoming and extremely courteous and helpful. Nothing is... See more
Jollyes Coleraine has lovely friendly helpful staff who Always remember me and my dog koan. Warehouse location could Do with an upgrade but this doesn’t impact the staff or products
Great service as always. Interaction with 2 different members of staff. One checked stock and found the collar size I needed. The other, at the till, took time to check for my loyalty card on the s... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Beresford Court, Cloeraine, BT52 1SU, Coleraine, United Kingdom
- 02870 327734
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Lovely staff
Brilliant the staff were so helpful and…
Brilliant the staff were so helpful and with a new puppy was able to-give great advice great store in coleraine
Good for value for your money plenty of…
Good for value for your money plenty of range ro choose from
As always the staff were helpful and…A shop where my dog is happy is a shop where I am happy.
As always the staff were helpful and friendly. Initially my new dog Ella was terrified of everything but each time I shop here the staff make a fuss of her. This week when I stopped the car she went straight for the door knowing she would get hugs and cuddles. A shop where my dog wants to go is a shop where I want to go.
Staff know and are confident and happy in their work
Staff were very helpful and very confident in answering any queries I had about my three dogs diet etc.
Pleasant & friendly staff at cashier desk…
Pleasant & friendly staff at cashier desk.
The friendly assistant
The assistant was friendly and helpful and pleasant. The food was reduced in price and we had loyalty vouchers which brought the price down.
The staff are always so helpful and…
The staff are always so helpful and friendly, it is always a pleasure to visit.
I always find staff helpful and…
I always find staff helpful and informative about their products.
The sales person carried my heavy items to my car.
The sales person carried my heavy
Items out to the car. In Coleraine NI.
He actually collected some of them in
the store as I am not as capable as I was. Billy.
Happy customer who would recommend
Excelant customer support from very helpful friendly staff
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