My dog is dying of cancer, according to the vet he should be dead already, but he has a very strong will to live and one of his highest stimulation is to go to Jollyes to buy some treats. The staff c... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I really like going to jollies. The price is very competitive to other stores. I know where everything is when I am in store. The staff are so welcoming and extremely courteous and helpful. Nothing is... See more
Jollyes Coleraine has lovely friendly helpful staff who Always remember me and my dog koan. Warehouse location could Do with an upgrade but this doesn’t impact the staff or products
Great service as always. Interaction with 2 different members of staff. One checked stock and found the collar size I needed. The other, at the till, took time to check for my loyalty card on the s... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Beresford Court, Cloeraine, BT52 1SU, Coleraine, United Kingdom
- 02870 327734
4.9
Excellent
671 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service. Staff always very pleasant, give advice
January 31, 2025
Extremely helpful and friendly staff
January 29, 2025
The food is very appetising
The food is very appetising, judging by the dog's behaviour, and not as costly as other quality foods. A very good balanced diet food for dog's.
January 28, 2025
Excellent staff
Excellent knowledgeable staff who clearly love animals and enjoy their job
January 25, 2025
Always friendly and helpful staff and…
Always friendly and helpful staff and good selection of food and treats.
January 22, 2025
We love jolleys everyone is so nice
We love jolleys everyone is so nice , pleasant and so helpful
January 18, 2025
Nice place to shop.
The staff are very helpful. Am able to pick up bits and pieces needed. The store is handy in the town. Great range of stock.
January 10, 2025
Friendly Staff
The staff are so friendly and helpful when you go in. It's always a pleasant experience
January 12, 2025
Surprised how expensive their bird feed…
Surprised how expensive their bird feed products have become!
January 10, 2025
All the staff in coleraine are so…
All the staff in coleraine are so lovely and helpful.
January 10, 2025
Always friendly and helpful.
January 4, 2025
Great value for money
Great value for money and the staff were informative and friendly
January 8, 2025
Young girl in store was very pleasant…
Young girl in store was very pleasant to deal with. Nice personality. So many young workers don’t even offer a smile or Thank you. Got what I required reasonable priced.
January 7, 2025
Looking for dog harness
I gave my rating of 5* as the staff were very helpful an polite, nothing was any bother to them i was looking for a harness for my dog an the staff member let me try it on to see if it fitted ok, also my app was letting my sign up an he sorted that for me too, also they made of my dog which was nice.
December 21, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.