Excellent service in the shop. Staff very helpful and good incentive to join the club.Happy to keep shopping with Jolleys locally amd online.
Company replied
Location
Switch locationUnit 8, Connswater Retail Park, Connswater Link, BT5 5DL Belfast, GB
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See what reviewers are saying
Took advantage of the James WellBeloved 3 for 2 offer. Phoned ahead and Billy happily kept back Betsy's my 18mth Black Miniature Schnauzer favourite flavour. Ended up buying a half price coat and rawh... See more
Recently bought new dog food from jolleys and needed some help due to one of my dogs suffering with bad skin condition. 2 lovely girls at the connswater store in Belfast gave me so much in... See more
The member of staff that assisted me was not only polite and helpful but she was very knowledgeable and gave me great advice. She set up my advantage membership and explained that she was qualified to... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 8, Connswater Retail Park, Connswater Link, BT5 5DL, Belfast, United Kingdom
- 02890025520
4.7
Excellent
290 reviews
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Very positive experience
Very positive experience, I was helped by Katie who was really friendly and knowledgeable - definitely appreciated her advice and patience as a new pet owner! :)
September 28, 2025
Unprompted review
Great price on puppy food and excellent…
Great price on puppy food and excellent staff
September 27, 2025
Amazing staff
Amazing staff, specially duty manager she was so helpful picking all the right things for my new pet. Very friendly and very helpful.
September 18, 2025
Was served by a lovely knowledgable…
Was served by a lovely knowledgable woman. Great customer service
September 16, 2025
Staff very helpful and pleasant to the…
Staff very helpful and pleasant to the customers. Can't fault them at all.
July 26, 2025
The person who served me was very…
The person who served me was very helpful! She had a very good attitude!
July 12, 2025
Just back from buying dried food for my…
Just back from buying dried food for my daughters dog. Can't praise the staff enough for their help abd kindness especially Kerry . Will definitely be back .
July 11, 2025
Unprompted review
The people in the shop were really nice…
The people in the shop were really nice and always helping out
June 6, 2025
Super helpful staff
Super helpful, pleasant and knowledgeable staff. An absolute joy to visit this store every time I need pet supplies
June 5, 2025
Very helpful friendly staff making the…
Very helpful friendly staff making the store very welcoming and taking time to with you
June 2, 2025
All good ...
All good ...
The blonde girl wos ...very chatty..
And helpful...
And I must say very enthusiastic about her job ...
I showed her photos of lily my wee staffy...jollies wos long over due at connswater....
So glad your here.....
May 30, 2025
May use AI-assist with repliesRead more
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Very disappointed that my pet club was…
Very disappointed that my pet club was set up with the wrong email address, your staff had left a letter out of my email, therefore I have not received 1 voucher but have spent hundreds of pounds in your store. I'd like reimbursed please
May 29, 2025
Reply from Jollyes The Pet People - Connswater
We're sorry to hear about the trouble with your pet club account and missing vouchers. We understand your frustration, especially after spending a significant amount in our store. please contact help@jollyes.co.uk and they will be able to assist
Thank you for bringing this to our attention.
Cheerful,helpful and friendly.
The Connswater Jollyes staff are really friendly and helpful.Always a positive experience.
May 25, 2025
Recently got a new kitten & was looking…
Recently got a new kitten & was looking for good food options that aren’t stocked in larger supermarkets. Found what I was looking for & more besides. Some good offers in store too.
May 14, 2025
Very friendly staff and good selection…
Very friendly staff and good selection of products.. But I miss seeing the variety of birds and small animals that the store use to have. My friend and I use to call in just the see them and we always ended up buying lots of things for our dogs.. Where as now I only go in when need dog food etc...
May 16, 2025
Very helpful staff and overall good…
Very helpful staff and overall good customer service
April 22, 2025
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