Excellent service in the shop. Staff very helpful and good incentive to join the club.Happy to keep shopping with Jolleys locally amd online.
Company replied
Location
Switch locationUnit 8, Connswater Retail Park, Connswater Link, BT5 5DL Belfast, GB
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See what reviewers are saying
Took advantage of the James WellBeloved 3 for 2 offer. Phoned ahead and Billy happily kept back Betsy's my 18mth Black Miniature Schnauzer favourite flavour. Ended up buying a half price coat and rawh... See more
Recently bought new dog food from jolleys and needed some help due to one of my dogs suffering with bad skin condition. 2 lovely girls at the connswater store in Belfast gave me so much in... See more
The member of staff that assisted me was not only polite and helpful but she was very knowledgeable and gave me great advice. She set up my advantage membership and explained that she was qualified to... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 8, Connswater Retail Park, Connswater Link, BT5 5DL, Belfast, United Kingdom
- 02890025520
4.7
Excellent
290 reviews
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Great value and variety in Connswater Store …
Great value and variety in Connswater Belfast store
August 22, 2024
Girl was really helpful
Girl was really helpful, chatty and pleasant. Excellent service
August 20, 2024
Great place has everything you need.
Very helpful staff really pleasant and kind giving helpful information to us for are new puppy.
August 16, 2024
Staff members was so attentive
Staff members was so attentive. Listened to my concerns about zstella didn't rush. Overall my first time in with our pup and I will be back
August 13, 2024
Great range of goods and helpful staff
Staff are friendly and knowledgeable. Wide selection of good at competitive prices.
August 7, 2024
I really wanted to give this a 5 star but I can't
I really wanted to give this a 5 star review but I can't on Friday I went to get myself a new little friend a dwarf hamster. I went with my friend to get it it with me the fella that sold me it I can't remember his name he was manly telling my friend what to do not me it was made very clear from the start it was for me not for my friend I felt very belittled I'm an adult not a child.
July 19, 2024
May use AI-assist with repliesRead more
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Counter staff is unprofessional and not…
Counter staff is unprofessional and not helpful at all
July 18, 2024
Reply from Jollyes The Pet People - Connswater
Many thanks for your feedback
A member of the team will be in contact to gather further information so this can be investigated with store
We apologise for the inconvenience this has caused
Kind Regards
Jollyes Customer Services
To all who have little furry friends…
To all who have little furry friends please please do yourself a favour and join the Jolly’s club and save 15% on all your purchases. Every little helps and the staff are amazing and very kind true pets lovers.
July 13, 2024
I found the guy I spoke to very helpful.
July 17, 2024
Helpful staff and amazing products
July 11, 2024
I spoke to 2 members of staff….
I spoke to one member of staff looking for clarification on products which they were very helpful about.
I spoke to a member of staff at check out about my purchases & they were also extremely helpful.
The staff I spoke to were polite, helpful, answered my questions & did it all with a smile & made me feel that I was very welcome in the store
July 5, 2024
The shop assistant was so helpful and…
The shop assistant was so helpful and friendly. Unfortunately, I didn't notice his name so can't give him a shout out.
July 7, 2024
Was 6 and I was walking around and they…
Was 6 and I was walking around and they put me out . Couldn’t buy what I wanted!!
July 8, 2024
Reply from Jollyes The Pet People - Connswater
Good morning,
We sincerely apologise for any inconvenience this may have caused you. Unfortunately our opening hours on a Monday are 9am - 6pm for this store and therefor would be unable to serve customers after this time.
We have however raised your feedback with our senior team.
Kind regards
Jollyes customer services
The cats litter tray food and toy where…
The cats litter tray food and toy where just so much help and there workers were amazing when it came to me asking for help they were so polite
June 29, 2024
Great Staff
Staff were very friendly and really helpful. Will definitely go back due to the positive experience.
June 29, 2024
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