Staff alway loverly and helpful my cats love ther treats they are always fully stocked with ther favs
Location
Switch locationJollyes Petfood Store, Darlington North Retail Park, North Road, DL1 2EE Darlington, GB
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See what reviewers are saying
First shop in a while and I'm pleased to say that Jollyes continues to be a super, welcoming shop. The staff are friendly, knowledgeable and helpful. Prices are competitive and the membership allows f... See more
Staff are always amazing Great products, good price Your app and website need serious investment and behind the times. Everytime I try to log on, I have to change my password despite iPhone savin... See more
The staff where polite and asked if we need anything and they show me the best meds for my white goldfish andi told them that they have a red scales and they said this will help them and just to put o... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes Petfood Store, Darlington North Retail Park, North Road, DL1 2EE, Darlington, United Kingdom
- 01325 467149
4.7
Excellent
859 reviews
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Quick and simple to order and collect
Quick and simple to order and collect. Very knowledgeable and happy to support with any queries
March 18, 2025
Great customer service
The lady that served us was so lovely, we got everything we needed and the prices are always good
March 17, 2025
Always a good experience at Jollyes
Always a good experience at Jollyes. Prices are reasonable, big range of items and the staff are always friendly and helpful but not pushy with sales.
March 16, 2025
Customer service
Customer service was excellent from beginning to end. We were served by Tom who is a credit to your company, he went above and beyond to help us buy the right products for us - a huge thank you to Tom.
March 14, 2025
First trip to Jollyes
First ever visit to Jollyes in Darlington, store is bright clean tidy with well stocked shelves. We had a few questions about things and the staff couldn't have been more helpful. We'll certainly be shopping there again.
March 12, 2025
Your helpful staff
Your helpful staff, the shop itself and the range of goods on offer. I especially love the "treats offers"; really helpful for me as a Guide Dog Puppy Raiser (as we buy all the treats our pups need).
March 8, 2025
Perfect very helpfull
The person in store was very knowledgeable and helped us with our needs
March 10, 2025
Has a dog named ralph
The man on the till who has a grayhound called Ralph is really good very attentive and asset to the team
March 4, 2025
Always pleasant staff
March 7, 2025
Staff member was outstanding
Staff member was outstanding, would recommend, friendly and helpful communication, I’m Autistic and have adhd and she was kind enough to take care of my needs and was helpful at all times during my time at the store
March 5, 2025
Attentive polite staff.
March 1, 2025
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