Staff alway loverly and helpful my cats love ther treats they are always fully stocked with ther favs
Location
Switch locationJollyes Petfood Store, Darlington North Retail Park, North Road, DL1 2EE Darlington, GB
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See what reviewers are saying
First shop in a while and I'm pleased to say that Jollyes continues to be a super, welcoming shop. The staff are friendly, knowledgeable and helpful. Prices are competitive and the membership allows f... See more
Staff are always amazing Great products, good price Your app and website need serious investment and behind the times. Everytime I try to log on, I have to change my password despite iPhone savin... See more
The staff where polite and asked if we need anything and they show me the best meds for my white goldfish andi told them that they have a red scales and they said this will help them and just to put o... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes Petfood Store, Darlington North Retail Park, North Road, DL1 2EE, Darlington, United Kingdom
- 01325 467149
4.7
Excellent
859 reviews
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Friendly sales assistant
Friendly sales assistant. Very clean store with plenty of choice
January 27, 2025
Spoke to james at this store who was a…
Spoke to james at this store who was a very nice young man who was knowledgable & gave me great advice on a topic about fish which i needed to know about. He gave me information & advice which really helped. Me. Thank you james. From jeannie
January 9, 2025
Unprompted review
Pleasure to shop here
The lady in there has such a lovely personality x my phone was playing up x she tried to change the password with me but there was an issue x no fault of hers x she advised me to get in touch with head office which I will do once I get the time x clone that lovely lady and you won’t get a single complaint x a true asset to yourselves x
January 24, 2025
Excellent staff very helpful
Excellent staff who offered to take my goods to my car for me I’m disabled and a pensioner so I really appreciated that and they also helped me while shopping and knew what products I was looking for and about what offers were on and the date they ended so I’m a very satisfied customer well done
January 23, 2025
Excellent customer service
Went in for worming tablets for both my dogs the lady who helped me was lovely.very helpful as I was asking also about puppy injections etc when we breed our girl 💕
January 21, 2025
Disappointing again
The scanners didn’t work again which meant the dog food bags had to be unloaded and loaded and rescanned twice off the trolley. Problems scanning the vouchers again (not the first time in the refreshed app). The man behind the fill had a very unpleasant body odour and was very unkempt. Miss the 15% regular discount vouchers. Am currently looking for a new dog food provider for my 5 dogs after being a very loyal customer
January 19, 2025
As always friendly and helpful staff
As always friendly and helpful staff. Plenty of choice of products. Ideal location.
January 18, 2025
Very helpful shop assistant.
January 14, 2025
pleasant staff
January 13, 2025
The staff where polite and asked if we…
The staff where polite and asked if we need anything and they show me the best meds for my white goldfish andi told them that they have a red scales and they said this will help them and just to put one cap in each day and i should start to see the diffrent and if that dont not help please come back. And we will give you your money back and i can start to see the diffrent and i am greatful for there help
January 10, 2025
Great local pet shop
First shop in a while and I'm pleased to say that Jollyes continues to be a super, welcoming shop. The staff are friendly, knowledgeable and helpful. Prices are competitive and the membership allows for more discount. Great range of products for your pet. Excellent service. Highly recommended
January 9, 2025
Friendly staff and the things I bought…
Friendly staff and the things I bought were really good value
January 7, 2025
The staff u find are always happy and…
The staff u find are always happy and helpful.
5 star experience
January 2, 2025
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