Needed help & advice about the right food for my dog Maizy. I spoke to two lovely ladies who were extremely helpful & nothing was too much trouble, very personable, but professional. I asked for their... See more
Location
Switch locationJollyes Unit1C, Dartford Heath Retail Park, Princes Road, Dartford, DA1 2QA Kent, GB
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See what reviewers are saying
The staff are amazing. Previous dog grooming company that I used made my dog very anxious whenever having a groom. The lady that deals with my dog (Millee, I think that is her name) is absolutely wo... See more
Everyone who loves their pets will know how important it is to give them the right food, the right quality of playthings and the right store to get these things is Jollyes. I love going to Jollyes, b... See more
Jollyes have managed to hire the most passionate teams in stores who really care about the customer and your pet’s experience. Jane and her team were fantastic. Without fail, every store I... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes Unit1C, Dartford Heath Retail Park, Princes Road, Dartford, DA1 2QA, Kent, United Kingdom
- 01322 277 231
4.8
Excellent
2K reviews
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Always a good selection of all types of…
Always a good selection of all types of our pets needs. Prices are very competitive. The staff are always pleasant and helpful.
December 23, 2025
It was okay but out off stock on a lot…
It was okay but out off stock on a lot that I was going to buy
December 21, 2025
Jollys of dartford is brilliant the…
Jollys of dartford is brilliant the selection of goods is vast , the staff are so helpful and always will to assist me
December 23, 2025
Everyone at jolleys is so helpful and…
Everyone at jolleys is so helpful and knowledgeable, and always have what I need for my cats.
Lauren in the groom room is amazing my cats love her.
December 18, 2025
Went to Jollyes to purchase a harness…
Went to Jollyes to purchase a harness first time for my dog, the assistant ( didn't get his name was behind the till but came out to assist Sorry ! ) was so friendly, helpful and so patient and really gentle with my little cockerpoo, he made 100% sure that the harness was right for my dog ..absolutely happy with my purchase and the customer service I received 😀 5 ⭐
December 20, 2025
Knowledgeable staff.
The staff has a good knowledge of products available and are polite and helpful.
Well organised fixtures with clean flooring.
December 20, 2025
store well laid out with good choices…
store well laid out with good choices and offers. excellent helpful staff
December 20, 2025
Very good friendly customer service…Very affordable
Very good friendly customer service plus the prices are very reasonable and affordable. Staffs were helpful in answering questions and providing good service.
December 16, 2025
Store had everything we wanted,Very…
Store had everything we wanted,Very polite,helpful staff ,we also got some things that they recommended would help to charm our dog of her anxiety. Thank you and Merry Christmas xx
December 17, 2025
Staff at Store amazing
Staff at Store amazing. However website states a price and it is not available in store, as 'Online price' only although this is not stated online. Customer services recommended click and collect. Tried this option and it did not work. Only option was to pay full price & for delivery and after 48 hours, they could adjust payment and refund delivery charge! Ended up using Zooplus for bulk and only got 1 bag of food from Jollyes
December 17, 2025
No quibble returns
There was no quibble when I needed to return kitten food purchased accidentally. My adult cat Milo really appreciated the speed with which the exchange took place, his dinner was on the plate in no time.
December 6, 2025
Had help getting the right food for my…
Had help getting the right food for my cavapoo even though they only had food for King Charles cavalier or poodle so was a bit lost now all sorted and found out the differences of the Royal Canin i was also helped with £2 voucher which I had to submit was lucky and helped again little things mean a lot
December 10, 2025
Always a great experience
Always a great experience, Jamie as helpful and knowledgeable as ever.
Thank you
December 10, 2025
Friendly staff and excellent customer…
Friendly staff and excellent customer service x
December 6, 2025
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