Needed help & advice about the right food for my dog Maizy. I spoke to two lovely ladies who were extremely helpful & nothing was too much trouble, very personable, but professional. I asked for their... See more
Location
Switch locationJollyes Unit1C, Dartford Heath Retail Park, Princes Road, Dartford, DA1 2QA Kent, GB
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See what reviewers are saying
The staff are amazing. Previous dog grooming company that I used made my dog very anxious whenever having a groom. The lady that deals with my dog (Millee, I think that is her name) is absolutely wo... See more
Everyone who loves their pets will know how important it is to give them the right food, the right quality of playthings and the right store to get these things is Jollyes. I love going to Jollyes, b... See more
Jollyes have managed to hire the most passionate teams in stores who really care about the customer and your pet’s experience. Jane and her team were fantastic. Without fail, every store I... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes Unit1C, Dartford Heath Retail Park, Princes Road, Dartford, DA1 2QA, Kent, United Kingdom
- 01322 277 231
4.8
Excellent
2K reviews
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The staff are friendly
The staff are friendly, polite and always helpful with everything . This makes going in the store a pleasant experience for us and the dogs.
December 5, 2025
Staff are always friendly and helpful
December 8, 2025
They had everything in store I needed
They had everything in store I needed.
I didn't have to wait long to be served. I also got money off with my voucher.
December 5, 2025
I always feel like I am wanted in the…
I always feel like I am wanted in the store, staff are available, polite and open to questions. I really feel wanted to be in the store, and come back time and again.
November 24, 2025
Very helpful friendly staff. Great variety of products to choose from
Very helpful friendly staff. We were served by Pheobe the deputy store manager nothing was to much trouble for her to show us where everything was that we needed.
December 5, 2025
Staff in Jollyes are always helpful &…
Staff in Jollyes are always helpful & friendly!!! One thing I am upset about is, they are no longer doing loose budgie seed, which was a very reasonable price!!!😪
October 3, 2025
Had to leave a further review for…staff
Had to leave a further review for Jollyes, this time for Phoebe & Aaron as they again are such helpful pleasant staff. Thank you.
November 28, 2025
Unprompted review
Friendly helpful staff
November 27, 2025
Friendly staff
Friendly staff, well laid out store ,only one issue in my local store rubbish phone connection, calls go straight to voicemail and staff unaware . Why dont they have head sets?
November 27, 2025
Really nice staff
Really nice staff. I’ve got a bad wrist so they even offered to help me out to the car with two large sacks of cat litter
November 25, 2025
All the staff arr nice
All the staff arr nice. Not the last time I went in but the time before , a young lady help me get some stuff for my dog breath, ended up going for the mint spray, she was so helpful not rushing me.and the stuff works really well 100% happy.
November 22, 2025
staff are always happy and are willing…
staff are always happy and are willing to put themselves out to help me.
November 25, 2025
Friendly helpful staff
November 18, 2025
Good customer service
October 31, 2025
Highly recommend Jollyes the pet people
The shop is so clean, everything is clearly on display, the staff are so friendly and helpful, nothing is to much trouble for the staff and I love these fact that we can buy tins of dog food which is given to those fur babies less fortunate than our own
November 16, 2025
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