First visit to a Jollyes store, needed ‘lifestage’ puppy food for new arrival and they were the nearest stockists. Really impressed. Well laid out ,clean ,clearly labelled shelves and pricing ,... See more
Location
Switch locationGlasgow Road, Kingsgate Retail park, G74 4UN East Kilbride, Scotland, GB
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See what reviewers are saying
We got good advice from Caitlin at the medical counter.She was very helpful and informative.Mu sons wee dog has Arthritis in her shoulder, and she guided us on what medication to try.Much cheaper than... See more
Pricing was a bit confusing at dog food section, but overall good customer service. Could provide a better range of cat food as not as good as dog section and prices there need to be more competitive... See more
Best pet store wish they had more in Scotland, something was missed in my click and collect raw food so easily done as it’s kept in a back freezer, I don’t live near the store and went back to collect... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Glasgow Road, Kingsgate Retail park, G74 4UN, East Kilbride, Scotland, United Kingdom
- 01355 203600
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First visit yesterday
First visit yesterday. Well laid out, well stocked, and pleasant and helpful staff.
Just the job
Great selection of raw dog food, saves me driving to the specialist to pick it up. The place was spotless, friendly girls running it, (still friendly even though it was close to closing time).
Bright and airy.
I thought it was great, nothing negative to report.
The cashier was so helpful and gave me…
The cashier was so helpful and gave me some great advice on the products and the return policy. The store was well organised and it as very easy to find the products I required.
Very friendly staff
Very friendly staff, plenty of choice, highly recommend a visit if you have a pet
Good choices.
Good choice of small animal food. Competative prices. Friendly, helpful staff.
Love this shop and so does my dog .
Love this shop and so does my dog .. very well
stocked with a great variety of brands and also grain & gluten free products at very reasonable prices .Staff are so nice too.
Good customer service
First time in this shop and found the staff were very helpful and knowledgeable.
Also found prices very good
Girl was helpful and signed me up to…
Girl was helpful and signed me up to the app so we will use shop in future
All under one roof pet supplies
Can actually get what I have been looking for . Rabbit ears,chicken feet. Great price, plenty range of all food types for any pets . Very friendly staff and my dog loved her treats and plenty cuddles from staff
First visit and will be back
First visit . Impressed by range of goods in store and friendly staff
Good company great selections jolleys…
Good company great selections jolleys own cat litter is great wouldn't use anything else love looking around shop lots to see and there very helpful to
Great selection for pets
Great selection for pets, reasonable prices and super friendly staff.
I've been in the store twice over 2…
I've been in the store twice over 2 days. The staff are friendly and really helpful. Amils are all welcomed. Any questions big or small, they work hard to get you the answer.
Welcome to East Kilbride Jolleys pet people.
First time being in as our local store…
First time being in as our local store is a new one. Staff were friendly and professional. They have a great choice of just about everything you will ever need for your pet.
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