First visit to a Jollyes store, needed ‘lifestage’ puppy food for new arrival and they were the nearest stockists. Really impressed. Well laid out ,clean ,clearly labelled shelves and pricing ,... See more
Location
Switch locationGlasgow Road, Kingsgate Retail park, G74 4UN East Kilbride, Scotland, GB
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We got good advice from Caitlin at the medical counter.She was very helpful and informative.Mu sons wee dog has Arthritis in her shoulder, and she guided us on what medication to try.Much cheaper than... See more
Pricing was a bit confusing at dog food section, but overall good customer service. Could provide a better range of cat food as not as good as dog section and prices there need to be more competitive... See more
Best pet store wish they had more in Scotland, something was missed in my click and collect raw food so easily done as it’s kept in a back freezer, I don’t live near the store and went back to collect... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Glasgow Road, Kingsgate Retail park, G74 4UN, East Kilbride, Scotland, United Kingdom
- 01355 203600
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Plenty to chose from
Plenty to chose from. Girl on till was very friendly and polite. Will definitely go back.
Good first time experience.
Helpful staff
Quality product and competitive pricing on their cat litter….but more importantly, helpful staff who gave me a £1 coin from her own money so I could use the trolley.
Very polite and helpful staff...
Very polite and helpful staff.... Clean shop and everything well presented... Good prices for quality goods
Young girl that was serving was great…
Young girl that was serving was great with my dog and chatted away, very friendly as she served.
My first time in shop yesterday
My first time in shop yesterday, was impressed, how much different, foods & treats they had for dogs, good prices & staff nice
We got good advice from Caitlin at the…
We got good advice from Caitlin at the medical counter.She was very helpful and informative.Mu sons wee dog has Arthritis in her shoulder, and she guided us on what medication to try.Much cheaper than vet.👍
Lovely new store in Kingsgate
Lovely new store in Kingsgate, Glasgow. Very good deal for Royal Canin for our Golden Retriever. Would like some grooming spray for him if you could get that. Super choices for other pets too.
Great selection of dog toys
Always struggled to find toys tough enough for our dog but great choice here.
Friendly staff who were genuine and had great product knowledge
Friendly staff with a real love of animals
The lady who attended to me was very…
The lady who attended to me was very helpful and cheerful, pleasure talking to her
Good selection of stuff but the staff…
Good selection of stuff but the staff could be more helpful and passionate about what they do
May use AI-assist with repliesRead more
Don't take staff advice
I was told my 8 week old puppy could have pigs ears and similar treats by staff in store while I asked for advice on puppy chews. Googling when home showed this is definitely not true for any of the 5 for £5 treats we were sold to try (I was also charged for 6 instead of 5, despite having 5). Other than that I'd consider products I planned to buy, but I won't take advice again.

Reply from Jollyes The Pet People - East Kilbride
First visit to this new store
First visit to this new store. Great prices and great quality own brand grain free dog food. Loose bird feed also great. I was met by a smile at the tills and the service was excellent. Highly recommend.
The lady at the till was very polite…
The lady at the till was very polite and helpful
Lovely professional sales person at the…
Lovely professional sales person at the Check out and signed me up to the loyalty scheme. Will be back to the East Kilbride store
Unhelpful staff member
Visited the East Kilbride store on Friday evening , my 1st ever visit to a Jollyes store and while the store itself was lovely I can’t help but feeling my visit was different than that of the customer beside me at the checkout . She was greeted by a very friendly member of staff who asked her if she got everything she was looking for , asked if she wanted to sign up for the reward scheme and talked to her in detail about it . My member of staff refused to take the items from me , did not speak a word and when I asked for a receipt ignored me and called to next in queue . I will be back but will avoid that staff member on future visits.

Reply from Jollyes The Pet People - East Kilbride
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