Staff are always courteous, helpful and well presented. My dog loves this place especially pick n mix dog treats eg; rabbits ears etc I say pick 1 to him he ends up self picking about 4 or 5 lol 😆... See more
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Absolutely brilliant shop. Prices are really reasonable. Other stores like pets at home overcharge. The staff are friendly. I never knew about jollyes until last month. Wish I'd known about it sooner.... See more
As previous visits there's a good stock of raw foods by different manufacturers/brands. Easy to view freezer contents and make selection. Loyalty scheme and discounts available on certain brands.... See more
Had gone in as pup seemed to have really soft stools and staff were amazing on listening and guiding me on a food more suited for him, and not even a week on after changin food i noticed a difference,... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Hermiston Gait Retail Park, EH12 9FX, Edinburgh, Scotland, United Kingdom
- 01313 859 190
4.5
Excellent
816 reviews
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Gentleman was really friendly with…
Gentleman was really friendly with everyone he served
March 9, 2025
Good variety of raw dog food.
March 8, 2025
Very knowledgeable about my dogs diet…
Very knowledgeable about my dogs diet requirements. Friendly staff
March 7, 2025
Had gone in as pup seemed to have…
Had gone in as pup seemed to have really soft stools and staff were amazing on listening and guiding me on a food more suited for him, and not even a week on after changin food i noticed a difference, also helped sizing him for his jackets and treats suited for his stomach. So staff are very well educated and help so much
March 5, 2025
Helpful knowledgeable kind good variety…
Helpful knowledgeable kind good variety good deals
March 7, 2025
Keith!!
Keith!!! (Staff member). He was friendly, helpful and very knowledgeable. Made us feel like we want to return to the store.
Range and price of products was really good.
March 7, 2025
Vert hekpfull dtaff
Staff were grateful very helpful and friendly can't wait to visit store again
February 28, 2025
Amazing service
Amazing service. Super friendly. Will definitely be back. They let us take store trolley and bring back. Man serving was very helpful and helped us both download app.
March 2, 2025
Helpful friendly staff
March 1, 2025
Always well stocked
Always well stocked. Very pleasant, friendly staff. Unfortunately sometimes the queue is quite long.
March 1, 2025
Always a pleasure.
March 1, 2025
Go elsewhere
I’m writing on behalf of my friend, she took her two dogs to be groomed by Dion, in Edinburgh who does a great job of the two Lhasa’s.
She told me she was advised to take the dogs elsewhere as they cry for one another, Stacey was very upset as she’s been taking them there for a long time, and felt the dogs were not welcome.
If she’d asked for them to be brought in separate this would have been done, but she told her to go someplace else where there are two groomers. Absolutely devastated by this and totally unprofessional
February 28, 2025
Unprompted review
Very friendly and helpful staff.
February 26, 2025
Good customer service
February 22, 2025
Enthusiastic and knowledgeable staff a…
Enthusiastic and knowledgeable staff a pleasurable experience
February 17, 2025
Good shopping experience
Layout of shop, cleanliness, variety of products, friendliness of staff, prices - all in all a good shopping experience - even managed to get the digestive care dog food we have been looking for and could previously only get online
February 22, 2025
Managed to get the things I was looking…
Managed to get the things I was looking for a good variety of things for my dog .good location to get to staff excellent
February 23, 2025
Great pet company …
Great pet company and reasonably priced. Always have good offers on and the staff are very friendly and helpful.
February 19, 2025
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