Staff at Jollies Ellesmere Port are always there to greet you with a smile. Helpful and always eager to help asking how you are. Going always the extra mile
Company replied
Location
Switch locationJollyes Petfood Store, Unit 1, The Port Arcades Shopping Centre,, CH65 0AP Ellesmere Port, GB
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See what reviewers are saying
It was the first time we had visited the store. It was recommended by our grandson who uses the store on a regular basis We were served by a lovely welcoming shop assistant, who told us about the We... See more
There is such a vast and varied choice of Dog Food and Mixer etc and also some lovely treats and other items that Dog Owners need!! But I have to say all the staff are so knowledgeable and so friend... See more
Relayed to shop personel advice on some follow on care treatment/aids I might look at to help/aid our family pet dogs recovery following an operation Assistant was extremely knowledgeable and helpf... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes Petfood Store, Unit 1, The Port Arcades Shopping Centre,, CH65 0AP, Ellesmere Port, United Kingdom
- 0151 357 1344
4.8
Excellent
834 reviews
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Staff at Jollies Ellesmere Port are…
Staff at Jollies Ellesmere Port are always there to greet you with a smile. Helpful and always eager to help asking how you are.
Going always the extra mile
May 8, 2026
Reply from Jollyes The Pet People - Ellesmere Port
We're happy to hear that our team's helpfulness and smiles made your visit special! It's great to know they go the extra mile. Thank you for your positive feedback.
Excellent
Excellent. Friendly helpful knowledgable staff.. wide range of products at reasonable prices. Good quality. I go all the time to Ellesmere Port branch.. would highly recommend
March 11, 2026
Reply from Jollyes The Pet People - Ellesmere Port
We're happy to hear that you find our Ellesmere Port branch excellent. It's great to know you appreciate our helpful staff, product range, and quality. We appreciate your recommendation!
Friendly staff who where happy to help…
Friendly staff who where happy to help with a smile
February 19, 2026
Friendly knowledgeable staff always…
Friendly knowledgeable staff always helpful if I have any questions when I shop at Jolleyes
February 18, 2026
Excellent pet store and great products…
Excellent pet store and great products at a very reasonable price!
February 2, 2026
The Ellesmere Port branch is great if…
The Ellesmere Port branch is great if you have a cat or dog. Birds, fish, reptiles, rabbits and small rodents are shit out of luck though. No cages, hutches, 1-2 shelves for treats, 1 rack for bird toys, only cage accessories for rats is a couple of huts, maybe a forage toy here and there. No vitamin supplements. Used to be able to get all of my rats things from there, once I find another pet shop that sells the treats my boys like, I won’t be going back. What’s the point if I’ve got to go to another pet shop anyway?
February 1, 2026
Unprompted review
Reply from Jollyes The Pet People - Ellesmere Port
We appreciate you taking the time to share your experience. We're sorry our Ellesmere Port branch didn't meet your expectations for small animal and reptile supplies. We'll review our product offerings to better cater to all pet owners' needs. Your feedback is valuable as we improve our services.
Excellent friendly staff
Excellent friendly staff - I use Ellesmere Port and Runcorn stores - sometimes Widnes - lovely people - great stock - excellent prices
January 15, 2026
Always helpful and pleasant staff
January 13, 2026
Staff always have the time to give you…
Staff always have the time to give you if you want advice. Staff are helpful and cheerful and clearly enjoy their jobs.
January 14, 2026
Staff very friendly and good choice of goods
Staff are very knowledgeable and friendly with a good choice of goods on sale.
January 8, 2026
Excellent service with friendly staff
December 19, 2025
Could find what I needed very easily…
Could find what I needed very easily and the staff where very friendly and efficient
December 22, 2025
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