Was served by a lovely young man who was extremely helpful. I was pondering changing my cats food as my usual is becoming hard to get, I spoke to him about Jollyes life stages cat food, but was concer... See more
Location
Switch locationJollyes Petfood Store, Endsleigh Garden & Leisure, PL21 9JL Ivybridge, GB
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See what reviewers are saying
Was looking for a long dog lead for training which isn’t stocked. But found everything else I needed, and all reasonably priced. Lovely lady served me on check out. Computer system to sign up to membe... See more
Great selection of products and staff are always friendly and helpful. Special thanks and mention to Katie who gave me masses of help and advice when choosing a harness for my puppy and was amazingly... See more
Needed to stock up on some natural dog treats and I was passing the Endsleigh shop. I've shopped here several times now and there's always a good range of treats, toys and dog related items (... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes Petfood Store, Endsleigh Garden & Leisure, PL21 9JL, Ivybridge, United Kingdom
- 01752 691 023
4.8
Excellent
378 reviews
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Had more then other pet shops have for birds
Had the one thing I was looking for and the staff alway smiling
August 24, 2024
Happy customer & happy dog
The young lady assitstant took a lot of trouble to help and advice me and even offered a refund if my dog was not happy. Thankfully Mopsi loved the biscuits.
August 6, 2024
Found what I wanted
Found what I wanted, staff helpful and considerate. Remembered me from previous visits. Nice touch!
August 15, 2024
Brilliant customer service
The young woman who helped me could not have been more kind and useful! She really did everything to ensure I find all the products.
August 13, 2024
Really great pet store
Really great pet store. Helpful knowledgeable staff. My dog loves her visits and treats. Her coat and condition has improved thanks to all advice so no more itching!
August 9, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Hard to locate staff
Hard to locate staff. Nobody on the till with both members putting out stock some way away. Bell might be an idea rather than customers having to carry out a search when wanting to buy items. Almost gave up!
Staff also abrupt and not very friendly, suggest more training on customer relations.
August 7, 2024
Reply from Jollyes The Pet People - Endsleigh
Many thanks for your feedback
We will pass this on to store and this will be investigated
Kind Regards
Jollyes Customer Services
Polite and speedy service
Polite and speedy service. Everything my dog needs under one roof
July 3, 2024
Very polite and helpful 👍
August 2, 2024
Good service
July 29, 2024
Variety
I like the variety of treats and there own food brand and everyone are willing to help in the Wakefield branches
July 15, 2024
My local Jolleys is in our local garden…
My local Jolleys is in our local garden centre. There's a good choice and the staff are always helpful.
July 11, 2024
Lovely assistant very helpful at…
Lovely assistant very helpful at Ensliegh Garden Centre ivybridge
July 7, 2024
Was looking for a long dog lead for…
Was looking for a long dog lead for training which isn’t stocked. But found everything else I needed, and all reasonably priced. Lovely lady served me on check out. Computer system to sign up to membership wasn’t working well, but she was really lovely, apologetic and calm considering it was a busy Sunday morning!
July 7, 2024
Quick service
Walked in and asked the retail assistant if they had the product I was looking for. She immediately identified the product and I left the store.
July 2, 2024
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