Was served by a lovely young man who was extremely helpful. I was pondering changing my cats food as my usual is becoming hard to get, I spoke to him about Jollyes life stages cat food, but was concer... See more
Location
Switch locationJollyes Petfood Store, Endsleigh Garden & Leisure, PL21 9JL Ivybridge, GB
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See what reviewers are saying
Was looking for a long dog lead for training which isn’t stocked. But found everything else I needed, and all reasonably priced. Lovely lady served me on check out. Computer system to sign up to membe... See more
Great selection of products and staff are always friendly and helpful. Special thanks and mention to Katie who gave me masses of help and advice when choosing a harness for my puppy and was amazingly... See more
Needed to stock up on some natural dog treats and I was passing the Endsleigh shop. I've shopped here several times now and there's always a good range of treats, toys and dog related items (... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes Petfood Store, Endsleigh Garden & Leisure, PL21 9JL, Ivybridge, United Kingdom
- 01752 691 023
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very friendly and welcoming
The staff are very friendly and helpful…
The staff are very friendly and helpful and the store is always clean and easy to find the items you need.
Friendly and knowledgable staff
Friendly and knowledgable staff. Really helpful when I asked for help
Member of staff couldn’t have been more…
Member of staff couldn’t have been more helpful.
Really helpful member of staff- giving…
Really helpful member of staff- giving useful advice
Good place to shop for all your pet needs.
Great range of products at reasonable prices and staff were extremely helpful.
Very helpful and not pushy on sale's
Very helpful and not pushy on sale's. And helpful with information
Overall good experience.
Prices were good. Very polite service and a good variety of pet foods etc. Would recommend to friends and family.
Very helpful
Staff were very helpful
Staff were very helpful, and manager was knowledgeable. Shop was clean, and everything was priced.
Very helpful member of staff who took…
Very helpful member of staff who took time and trouble with my queries.
Good service
Had everything I needed
Had everything I needed, no queue to pay & lovely shop assistant serving!
May use AI-assist with repliesRead more
A good variety of dog accessories to go s food etc
Had to. Wait a few minutes to be served then2 staff turn up. She was helpful

Reply from Jollyes The Pet People - Endsleigh
Visit to Jollyes at Endsleigh Garden Centre
Lovely staff who made a fuss of our dog. In addition, we were able to purchase a Julius K9 harness at a very reasonable price and some of the raw food for Apollo.
The lass that served us was very…
The lass that served us was very helpful and friendly
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