Took kids for a first visit to get some bird foods for our conures, and i was surprised at the variety of foods and accessories available at a fair price. The three kids loved looking around and the s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff in the flint branch have never been anything but polite and very very helpful, they always get the dog food off the shelf for me and they carry it to the car as well. You should be very prou... See more
Great selection of food on offer here be whether it's wet, dry or uncooked natural. All you need for your furry animals, & the not so furry. Staff are always on hand if you need help & will gladly tak... See more
My cat has become a very fussy eater. I purchased 2 large boxes of car food & forgot to get a receipt. I did use my club card though. Of course my cat didn't like it. I returned one unopened box and... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Flintshire Retail Park, Flint, CH6 5GB, Flint, United Kingdom
- 01352 730030
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It’s a great shop ,very helpful staff
May use AI-assist with repliesRead more
Today we took our New puppy too flint…
Today we took our New puppy too flint for his second injections on the 18th of March 2026,as we are new puppy parents we were a little nervous,but a really lovely store assistant called Karen and a Italian vet called Francisco both put us at ease with there excellent knowledge and conversation. I think they should be commended for there attitude and are a credit to the company.

Reply from Jollyes The Pet People - Flint
Very helpful assistant
Very helpful assistant, my app woouldnt work so I missed out on £2 promotion.
Advised what to do so have another ready
The flint store staff are really lovely…
The flint store staff are really lovely and have good product knowledge and very polite
Always excellent and a great choice of…
Always excellent and a great choice of items, staff friendly
The staff are always very helpful
The staff are always very helpful, available for any questions.
Good variety of different pet food, miss where they used have years ago, live pets.
I use them a few times a month. They have a reward system, use need to sign up then you just need to give your surname?
Very helpful and polite staff
Very helpful and polite staff. Well stocked. Only one problem the dog treats need to be topped up more often.
They sell all natural products which…
They sell all natural products which are perfect for my pooch. Always have plenty in stock and staff are always happy and friendly
Flint Jolleys
The staff in the Flint store are so helpful and polite , it is lovely to wander around looking at everything in the store
Always friendly and helpful staff
Always friendly and helpful staff. Good prices and offers!
Great pet selection
Excellent site with free parking and an extensive array of pet needs at reasonable prices.Staff very courteous and helpfulA++++
Flint staff pleasant and helpful.
I shop in Jollyes Flint
I shop in Jollyes Flint. The store is always clean and tidy and the staff are so helpful, polite and friendly.
Thank you 5*
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







