I am not sure of the girls name in Jolley's Newtownabbey it may of been Amelia. She was so helpful and informed and made me feel confident in what I was buying. This was on 11 Feb. Will definitely be... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I always receive brilliant service. The staff are always very helpful and will help with advice and help with carrying heavy items to the till or my car. They will always ask for your post code to g... See more
Everyone was so friendly and all stopped to talk to me and my dog who was there for annual immunisations. The vet and assistant were brilliant. The costs for annual immunisations was much cheaper than... See more
I went into the shop I got a few items, I then asked one of the assistants about my dog food, they were very knowledgeable and took me up to the cash point and they carried my dog food for me and aft... See more
Company replied
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Glenwell Road, Glengormley, BT36 7RF, Glengormley, United Kingdom
- 02890 838772
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wild bird seed
When I we went into the shop it was bright, clean, neat and tidy. I then went and got my wild bird seed without a problem and there was plenty of bags to use. When I went to the counter to pay for my goods the assistant was polite and knowledgeable about serving me all in all a pleasant shop.

Reply from Jollyes The Pet People - Glengormley
Amazing staff
Always found good prices, yes
Always found good prices, Very important to an OAP, friendly service ,good selection of my product requirements PS , your Address is not correct on your locations? NEWTOWNABBEY
Decently priced
Decently priced, friendly staff and a rewards scheme offering a decent diacount off food every month. What more could I ask for?
Good quality bird seed and monkey nuts
Good quality bird seed and monkey nuts, the monkey nuts are excellent quality and value for money, the staff are very helpful.
Great shopping experience
Great selection of products, knowledgeable staff, good prices. Always enjoy shopping at Jollyes.
Employee feedback
Marcella is an excellent employee in the abbeycentre branch and she is always an amazing help, going above and beyond.
She is a credit to your store and business.
The staff are the best pleasure to shop…
The staff are the best pleasure to shop there
Good sensible prices
Good, sensibly priced dog food. Lots of choice and very friendly staff.
Staff helpful and attentive.
Excellent shop for pet food
Excellent shop for pet food. Staff very friendly. Shop now moved to Abbey Retail Park, Abbey Centre.
Friendly staff and very helpful
They are very helpful and good at what…
They are very helpful and good at what they do and there prices are not bad they have every thing that you need but I would love to see them with more birds but I think they are good so fare
Disappointed
My wife coming to your store today to ask about weight loss food and she got nothing but a lecture saying that you need to walk your dog four. All she wanted was special food to feed the dog and she was not happy

Reply from Jollyes The Pet People - Glengormley
Friendly advice
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







