The staff are very friendly and helpful which makes for an enjoyable shopping experience. The range of products is comprehensive and although I only look for items for my cats, I'm sure owners of othe... See more
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One of my pet hates is being interpreted when shopping. Everytime I've visited here they have left me to think about what I need and if I need help I ask, they are also awesome at making sure I get th... See more
The visit to your store with my grandchildren was just ok, they were excited to pop in as we did a while back and check out your live animals, only to find you no longer do these. I know you don't ju... See more
The staff at Jollyes Glenrothes are so helpful and kind. Nothing too much trouble when asked to assist us. They certainly know their stuff and always willing to suggest an alternative to something th... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 8, Saltire Retail Park, KY6 2AL, Glenrothes, Scotland, United Kingdom
- 01592807390
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Staff always helpful and knowledgeable…
Staff always helpful and knowledgeable on products
Very friendly service (as usual !)
Very friendly service (as usual !)
Good range of well priced products.
Staff Reilly helpful
I am recovering from a mild stroke and not too steady walking my balance is so good but the young girl In the shop was very helpful to me in locating goods for my dog ie dog food
Great service
Happy to help staff
Happy to help staff with a huge selection of products, however, we have to repeatedly visit the store as they will not allow us to place an order???!!??
I love this store…
Every time I've come into this store its been a positive experience. The staff are so lovely and helpful, and the choice of products is brilliant.
so helpful and kind
Nice range of stock and easily located…
Nice range of stock and easily located with adequate parking. Wished the staff had took the time to speak to our new rescue dog though as only the young man serving us did.
Excellent helpful staff.
Very helpful and pleasant staff
The variety of pet food was amazing
The variety of pet food was amazing.
I'm trying raw food for my dogs.
Amazing staff
Can't fault the service they are so helpful and friendly. If you need anything or help they are happy to help 😊
The shop is well laid out and the staff…
The shop is well laid out and the staff are very helpful and knowledgable about what they sell.
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