The staff at Jolleys, the vets upstairs and the groomers were incredibly professional and very kind all throughout the time we had our dog, who passed away recently. The staff on the shop floor alw... See more
Location
Switch locationUnit 7 Brockhurst Gate Retail Park, Cotsworth Road, PO12 4FA Gosport, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff are friendly, helpful and efficient and the range available is good. However, considering its size and place in the market Jollyes prices are higher than many supermarkets for a number of po... See more
My dog (cocker spaniel) has been groomed regularly here since July 2024 and he is now 16 months old. He loves the groomer and she always does the cut I requested and he always looks gorgeous. He had a... See more
Great pet shop, friendly staff reasonable prices and always have what I need for my dog.
Company replied
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 7 Brockhurst Gate Retail Park, Cotsworth Road, PO12 4FA, Gosport, United Kingdom
- 023 9421 4700
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Your staff member was so helpful and…
Your staff member was so helpful and cheerful
Always use jollyes fareham staff are great
Always use jollyes fareham staff are amazing they know our details they helpful always happy and chatty and love we get money off u see ta discounts
Good customer service
The ladies helped me to see if your loose biscuits were cheaper by weight then the 3 for £5 I pay some where else. I am pleased to say the ladies weighed my 3 for £5 already brough from some where else then for the same weight in your shop was £3.40..
This is worth coming to Jollys.
Everyone in Gosport branch very…
Everyone in Gosport branch very friendly and helpful
Helpful and friendly staff.
Very helpful and friendly staff
Very helpful and friendly staff.variety of food and toys.
All the staff were very polite and…
All the staff were very polite and helpful. The nurse was knowledgeable and could not have been more helpful. The ladies at reception were attentive and friendly
Long queue at checkout no other staff…
Long queue at checkout no other staff around.
Items I wanted were in stock
Items I wanted were in stock - and on offer too 👍, and lovely friendly staff 😊
Good service
There was a queue to pay & an assistant who was unpacking items that had been delivered so she came & logged on to the second till & served us.
Love Jolleys
Excellent range of products and great prices - I had a rewards coupon so even better value!
I can buy everything I need for my dogs…
I can buy everything I need for my dogs under one roof
Lovely friendly staff & great choice of…
Lovely friendly staff & great choice of products
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







