The staff at Jolleys, the vets upstairs and the groomers were incredibly professional and very kind all throughout the time we had our dog, who passed away recently. The staff on the shop floor alw... See more
Location
Switch locationUnit 7 Brockhurst Gate Retail Park, Cotsworth Road, PO12 4FA Gosport, GB
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See what reviewers are saying
The staff are friendly, helpful and efficient and the range available is good. However, considering its size and place in the market Jollyes prices are higher than many supermarkets for a number of po... See more
My dog (cocker spaniel) has been groomed regularly here since July 2024 and he is now 16 months old. He loves the groomer and she always does the cut I requested and he always looks gorgeous. He had a... See more
Great pet shop, friendly staff reasonable prices and always have what I need for my dog.
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Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 7 Brockhurst Gate Retail Park, Cotsworth Road, PO12 4FA, Gosport, United Kingdom
- 023 9421 4700
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Lovely assistants
Lovely assistants, very happy and helpful. We use the groomers for our dog, who is well cared for and they do a wonderful job of his hair grooming.
Wonderful friendly staff
Wonderful friendly staff
Lovely large pet store
Fantastic prices
Found what we needed straight away
Found what we needed straight away. Staff polite and helpful.
Store well set out after changes
Store well set out, especially after changes, food well priced, especially after offers, and staff very pleasant and helpful.
There’s usually a visiting dog inside to make a fuss of too!
Not good anymore
Nothing really as you have taken away the joys of a pet shop as we call it with the a animals to look at there all gone, I'm in and out the shop quickly so spend far less then I would have with the animals there not a good shop
with the welcoming and knowlegable…
with the welcoming and knowlegable staff at Jollyes Gosport, it is always a pleasure to go there with my puppy, and he loves it to :)
Efficient service and everything is…
Efficient service and everything is well laid out.
Clean tidy store
Clean tidy store, very welcoming by staff, great offers,love buying my fur baby his bits from jolleys store
Best pet shop
The sales assistants were really friendly, caring for animals and helped us with all our needs.
Staff are friendly and helpful
Staff are friendly and helpful. Nice clean and bright shop. Easy to find what I was looking for
Stock outage
We were able to get almost exactly what we needed. Good Boy Duck crunchies. We were unfortunately unable to get any Good Boy low fat Nuggets
Would like to think this was a temporary stock outage??
Your assistant was helpful and polite…
Your assistant was helpful and polite and directed me to exactly what I was looking for. Thank you.
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