The staff at Jolleys, the vets upstairs and the groomers were incredibly professional and very kind all throughout the time we had our dog, who passed away recently. The staff on the shop floor alw... See more
Location
Switch locationUnit 7 Brockhurst Gate Retail Park, Cotsworth Road, PO12 4FA Gosport, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff are friendly, helpful and efficient and the range available is good. However, considering its size and place in the market Jollyes prices are higher than many supermarkets for a number of po... See more
My dog (cocker spaniel) has been groomed regularly here since July 2024 and he is now 16 months old. He loves the groomer and she always does the cut I requested and he always looks gorgeous. He had a... See more
Great pet shop, friendly staff reasonable prices and always have what I need for my dog.
Company replied
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 7 Brockhurst Gate Retail Park, Cotsworth Road, PO12 4FA, Gosport, United Kingdom
- 023 9421 4700
4.7
Excellent
981 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First time going to a Jolley’s groomers…
First time going to a Jolley’s groomers and it was a great experience. The groomer, Tina (I think that was her name) was lovely and I felt at ease straight away. My dog came out looking great and I booked our next 2 visits. Very happy to of found this groomers, thank you.
May 3, 2025
Always got what I need in stock up…
Always got what I need in stock up ,staff always very polite and helpful 🙂
May 6, 2025
Friendly and very helpful.Encouraging…
Friendly and very helpful.Encouraging customers to come again.
May 2, 2025
Polite helpful
April 29, 2025
Lovely staff....well laid out store
April 10, 2025
Staff helpful stocked well everything…
Staff helpful stocked well everything was available
April 17, 2025
You are currently housing our vet
You are currently housing our vet. No compilation with in 2 miles. Thank Lidl for our customer.
April 17, 2025
help full people
April 11, 2025
A caring service from a lovely team
Kyra and her team always do a brilliant job with Autumn, our husky. They know her and seem to genuinely care for the animals they work with. Would recommend in an instant.
April 12, 2025
Purchase
Staff were helpful and friendly. Happy with our purchase of a dog harness and lead
April 12, 2025
Great store
Jollyes at brockhurst gate Gosport is a lovely welcoming store, staff are always friendly and helpful, my dog loves waiting at the counter for a little treat!
April 7, 2025
Amazing helpful kind
The staff are always helpful and kind, show respect when asked a question. Always go here
April 7, 2025
Omg what amazing experience
Omg what amazing experience, I was very nervous as my dog struggles with loud noises and separation anxiety from me. So was little worried when bring him in as he hates his paws touched and ears. Lauren who we was booked in with was amazing with our Lupin, took him straight from me and distracted him straight with treats and toys and he did not him worry and did not look back for me. The grooming was amazing and he looks so different, definitely will return again, thank you Lauren for making me feel comfortable and relaxed know our boy was in safe hands
April 6, 2025
Unprompted review
The staff are always very helpful and…
The staff are always very helpful and friendly, always met with a smile and asked how you are and are you part of the pet club, we have been going to the Gosport branch since it opened
April 4, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.