The staff at Jolleys, the vets upstairs and the groomers were incredibly professional and very kind all throughout the time we had our dog, who passed away recently. The staff on the shop floor alw... See more
Location
Switch locationUnit 7 Brockhurst Gate Retail Park, Cotsworth Road, PO12 4FA Gosport, GB
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See what reviewers are saying
The staff are friendly, helpful and efficient and the range available is good. However, considering its size and place in the market Jollyes prices are higher than many supermarkets for a number of po... See more
My dog (cocker spaniel) has been groomed regularly here since July 2024 and he is now 16 months old. He loves the groomer and she always does the cut I requested and he always looks gorgeous. He had a... See more
Great pet shop, friendly staff reasonable prices and always have what I need for my dog.
Company replied
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 7 Brockhurst Gate Retail Park, Cotsworth Road, PO12 4FA, Gosport, United Kingdom
- 023 9421 4700
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As always Kiera was very helpful and…
As always Kiera was very helpful and she looks after our nervous westie. I would recommend this Jolly groomer.
Staff are always very polite and…
Staff are always very polite and helpful whenever I shop in store. I recently purchased harnesses and they were happy to let me try them on my dog and take as long as I needed to decide which one I preferred. I ended up buying the K9 harness and have been extremely happy with it.
Very friendly staff
Very friendly staff, always happy to help and shop is nicely laid out and very clean
Always good to visit Jolly’s
Always good to visit Jolly’s .
Like the name everyone is always jolly ‘ staff & customers & of course the dogs love being greeted … I don’t always buy I just like going in there to see the small animals .
Excellent service
Excellent service. Friendly
Lovely with my dog. Reasonable price.
Very helpful and cheerful service
Very helpful and cheerful service, really nice lady serving us
If you have any concerns about your pet or just want advise they are always ready to help
We just love the friendly staff they are so helpful and knowledgeable that's why we shop at jollyes
2 girls I see great
Staff and Premises
Staff are all welcoming and friendly. The store is also clean and tidy.
My dogs groom was perfect
My dogs groom was perfect , the staff are friendly and helpful
May use AI-assist with repliesRead more
Limited live bugs for reptiles
Limited live bugs for reptiles, pnly meal worms & locusts as well as customer service was superb.
If online subscription postage wasnt so expensive I would go elsewhere

Reply from Jollyes The Pet People - Gosport
Yes it’s good but the dog food has gone…
Yes it’s good but the dog food has gone up a lot this week.
Very friendly staff
Very friendly helpful staff at the…
Very friendly helpful staff at the branch in brockhurst gate and had 20% of my purchase cat food added bonus
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