The team at Hailsham are always willing to help with information and advice. The products stocked are of good quality and with the Pet Club loyalty scheme, the prices for regular shopping are extremel... See more
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We feed are dogs raw and although we had a few weeks where supplies were low this was picked up very quickly by staff who sorted out the issue very promptly Disappointed that my dogs favourite treat... See more
Blake who assisted us on our visit to your Hailsham store was extremely helpful in us choosing the right food products for our Cane Corso who has numerous food allergies. We will be returning again so... See more
I went into Hailsham store in a panic looking for a blow up collar as my dog had damaged her leg, The young lady could not have been more helpful giving us a piece of ribbon to measure her neck and be... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Hailsham Retail Park, Diplocks Way, BN27 3JF, Hailsham, United Kingdom
- 01323 846477
4.6
Excellent
1K reviews
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Staff are helpful and friendly
Staff are helpful and friendly. But prices could be a bit cheaper, if pet food prices were a lot more affordable then there would be less abandoned pets
March 21, 2025
Excellent service from Jollyes Hailsham …
Excellent service from Jollyes Hailsham. From my first enquiry by telephone to leaving the Community Vet Clinic after my dog's booster vaccination. Highly recommend.
March 20, 2025
Vets not very welcoming body didn't…
Vets not very welcoming and didn't clean the scales between patients. The shop it's self and Staff very good and friendly
March 6, 2025
My poor hungry chameleon
Twice in the past 3 weeks you’ve had no live food for my chameleon. I know you’ve had delivery issues from your supplier but perhaps think about finding another one!
March 11, 2025
Plenty of stock friendly staff and good…
Plenty of stock friendly staff and good prices .
March 7, 2025
May use AI-assist with repliesRead more
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I needed to order James Wellbeloved…
I needed to order James Wellbeloved senior dog fish and rice food, as this is the only food that my dog can tolerate. But couldn't order online as it couldn't be delivered and the closest store was 40 miles away for click and collect. Unable to order in store.
So i have had to shop elsewhere
March 9, 2025
Reply from Jollyes The Pet People - Hailsham
Thank you for your review. We strive to provide a convenient shopping experience for our customers, and we apologise that you were unable to purchase your usual pet food on this occasion. We appreciate your feedback and will use it to improve our services in the future.
Always friendly and helpful staff
Always friendly and helpful staff.
Unfortunately the brand of dog food I buy here is intermittent due to, according to staff, them being unable to order it and it only being in random deliveries
March 8, 2025
Easy to find everything
March 8, 2025
Great shop
The Hailsham store is a very clean store. Young and very friendly and helpful staff. 100% recommend. Prices are competitive.
March 6, 2025
I’ve been visiting Jolly’s for a long…
I’ve been visiting Jolly’s for a long time now and over the years the store has been refurbished. It makes a huge difference. The staff are very friendly and helpful. One young person helped me find kibbles that are grain free and good for dogs with sensitive tummies. I also buy bird food there - very good prices.
March 7, 2025
Lovely team
Lovely team, fast & efficient but very thorough. Made my puppy very comfortable for his jabs. Thank you!
February 27, 2025
Staff are always pleasant and kind
Staff are always pleasant and kind; store has such a good selection. Easy parking. Good loyalty scheme.
March 1, 2025
The chap on reception was extremely…
The chap on reception was extremely pleasant. We even shared a giggle.
There was another very pleasant guy raising registered charity donations for guide dogs at the front door. It's a shame they won't take one of payments as I frequently put money in boxes but have learnt not to sign up otherwise I donate more than I can afford, to varied in my opinion great charities.
Lilly kitchen is my dogs emergency (or my lazy) "dog food," but they don't sell it here. 95% of the time my dog has fresh chicken, lambs kidneys/ liver, fresh fish, mixed vegetables and fruit for her meals so I am limited to what I buy in a pet shop apart from treats. She does have a few high percentage fish croquettes with her evening meal though. That brand can vary as long as not 'meal' based.
Before people think it's more costly, I have a small dog and it's not, its acttually much cheaper, but I do have to prepare it all.
However, I am just referring to personal preferences and here they have a.wide selection of toys, food, treat, bowls, etc for a range of animals, both pets and wild.
March 1, 2025
Friendly and helpful staff
Friendly and helpful staff. Reasonable prices and lots of offers! Parking for disabled people is close to the entrance.
February 15, 2025
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