Excellent store, it holds everything a vast amount of coats for dogs and horses, great weekly deals on dog foods. Excellent poo bags, excellent selection of natural and raw dog treats, lots of differ... See more
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The staff at Jollyes were so helpful,kind and attentive, they noticed that my large order was going to be a struggle for myself to get it to the car and gave me assistance, what a lovely kind thing... See more
Always great service and help from staff. Also a fabulous range of products on offer. Oh and easy parking. The staff make a fuss of Louis our Cocker Spaniel and he loves the strokes and tummy tick... See more
What a great discovery - a hidden gem and great value too! Really good advice from the team in Harrogate store (on the retail park just next to Morrisons). They really helped me decide what essentials... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 2C, Hookstone Park, HG2 7DB, Harrogate, United Kingdom
- 01423225650
4.8
Excellent
319 reviews
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Staff are always so helpful and smiley.
Staff are always so helpful and smiley.
Prices are usually very good too.
May 6, 2025
Very friendly staff
Very friendly staff. My first visit with my dog. We enjoyed the experience will definitely be coming back.
April 25, 2025
There is a young lad who is tall blonde…
There is a young lad who is tall blonde hair he has served me quite a few times. He is always really pleasant and friendly.
I like how you support the local dog Charity Miss Mollies too 👍🏼
April 19, 2025
Good service and great ptices
Simple and quick to order. One email confirming but no advice that it was ready to collect.
Went to store after 2 days. Staff helpful. Order was ready.
Only issue was one item was short of 1 despite online saying available.
Was offered alternative so ok.
Overall good service and great prices
April 15, 2025
Very helpful staff
Very helpful staff. And honest too which product I should get. They were right!
April 16, 2025
May use AI-assist with repliesRead more
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Out of date
Out of date
Purchased a bag of cat food and when I got out to the car noticed it was 5 months out of date. Went into store to swap for another bag but all the bags on shelf were out of date.
April 3, 2025
Reply from Jollyes The Pet People - Harrogate
Good afternoon,
We understand your frustration with finding out-of-date cat food. We strive to maintain fresh inventory and apologise that this wasn't the case on your visit. We'll share your feedback with our team to ensure this doesn't happen again.
Kind regards
Jollyes
Friendly service reasonable prices easy…
Friendly service reasonable prices easy to park
March 30, 2025
Great advise had what I needed at a…
Great advise had what I needed at a reasonable price
April 1, 2025
You had the cat food I wanted
You had the cat food I wanted. Staff friendly and helpful.
Just a note you did not have much Royal canine cat food. It might be useful to let people know when it's back in
March 28, 2025
Helpful and friendly member of staff.
March 27, 2025
Friendly
Friendly, helpful. professional. Most of all clearly loved her job and the pets she was dealing with. Exceptional service.
March 26, 2025
The staff member jade polite and…
The staff member jade polite and efficient. Even carried my shopping to my car. Would recommend jollyes every time.
March 18, 2025
Staff lovely and so helpful
Staff were lovely, friendly and really helpful - as they always are!
Great recommendation for a treat product following my dog's oral surgery
March 14, 2025
Excellent service
March 12, 2025
Friendly staff quick service
March 9, 2025
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