Excellent store, it holds everything a vast amount of coats for dogs and horses, great weekly deals on dog foods. Excellent poo bags, excellent selection of natural and raw dog treats, lots of differ... See more
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The staff are all lovely and just love animals will always help you if you can’t find anything you are looking for
The staff at Jollyes were so helpful,kind and attentive, they noticed that my large order was going to be a struggle for myself to get it to the car and gave me assistance, what a lovely kind thing... See more
Always great service and help from staff. Also a fabulous range of products on offer. Oh and easy parking. The staff make a fuss of Louis our Cocker Spaniel and he loves the strokes and tummy tick... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 2C, Hookstone Park, HG2 7DB, Harrogate, United Kingdom
- 01423225650
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Staff always very polite,efficient and…
Staff always very polite,efficient and friendly
The staff are all lovely and just love…
The staff are all lovely and just love animals will always help you if you can’t find anything you are looking for
Well stocked & found what I needed…
Well stocked & found what I needed .Help offered if needed. Attentive, friendly staff
Excellent store
Excellent store, it holds everything a vast amount of coats for dogs and horses, great weekly deals on dog foods. Excellent poo bags, excellent selection of natural and raw dog treats, lots of different bird foods,l. Lots and lots more it's well worth the visit and friendly knowledgeable staff. Well worth a visit
The staff in the Harrogate store are so…
The staff in the Harrogate store are so friendly and helpful
I love Jolleys in Harrogate
I love Jolleys in Harrogate - the staff as AMAZING!!!! Great prices and value for money - but it’s the staff that make the shopping experience a pleasure
Good store
Nice staff, all very helpful and only to willing to help. Nice clean store and very well stocked.
Great pet shop best in Harrogate…
What a great shop I walked in all signs were clear.i went and got my food without a trip around the store . Manager was great . Faultless .I hope you give them a try .just perfect
Good choice of prroducts
Good choice of prroducts, friendly staff and my dogs just love a visit!
The young lady who served myself was…
The young lady who served myself was very jolly and polite, and served me with a smile and thanked me for my custom and wished me a nice day,it was so nice to have a good interaction with the staff who are always friendly and give you a warm welcome.
Degu food
Usually well stocked but tried to find degu food in 2 of your stores and couldnt find any. Did get other things I needed though.
Usually they are very good
Usually they are very good
But …. They did not have enough of the dog food that I needed. I’ve got to go back again or ring up after Tuesday to check if it’s in this weeks delivery. I hope it is or I will have to go and try elsewhere. I don’t want to do that as the store is very close to home and the staff are so helpful,,,,, but I don’t want to run out of dog food!!!!!!
Thank you
Siena was extremely helpful with everything we needed help with and very knowledgeable when it came to looking at calming techniques
Positive experience
Friendly staff. All products i use are always available. Staff will help me to carry larger products to the car.
Thank you
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