Excellent store, it holds everything a vast amount of coats for dogs and horses, great weekly deals on dog foods. Excellent poo bags, excellent selection of natural and raw dog treats, lots of differ... See more
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The staff at Jollyes were so helpful,kind and attentive, they noticed that my large order was going to be a struggle for myself to get it to the car and gave me assistance, what a lovely kind thing... See more
Always great service and help from staff. Also a fabulous range of products on offer. Oh and easy parking. The staff make a fuss of Louis our Cocker Spaniel and he loves the strokes and tummy tick... See more
What a great discovery - a hidden gem and great value too! Really good advice from the team in Harrogate store (on the retail park just next to Morrisons). They really helped me decide what essentials... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 2C, Hookstone Park, HG2 7DB, Harrogate, United Kingdom
- 01423225650
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Positive experience
Friendly staff. All products i use are always available. Staff will help me to carry larger products to the car.
Thank you
Staff very friendly & helpful
Staff very friendly & helpful. Activated my voucher for me as I had missed that it needed this.
Great experience 👍
Welcoming staff, well stocked store. Competitive pricing excellent choices.
Helpful staff who had a outward sunny personality which made our visit enjoyable
Just picking up two bags of cat litter.
Just picking up two bags of cat litter.
Staff are always happy to help.
Friendly and very helpful team
Friendly and very helpful team . Allowed us to take a dog bed from store to make sure if fit our car boot before buying it .
The staff are always so helpful and they treat my dog , willow, like royalty.Always makes me want to return.
The staff are always so helpful
Friendly helpful staff
The staff are always so friendly and…
The staff are always so friendly and helpful- and the prices good too!
Quality products and very helpful staff
Since the first time I went there. The staff couldn’t do enough for me. Very knowledgeable nothing was too much trouble
I visit Jolleys Harrogate almost every…
I visit Jolleys Harrogate almost every week, it does not matter which staff members are working at the time I visit, they are always very helpful, polite and accommodating when I turn up at closing time
Thank you to you all 🙂❤️
Friendly helpful staff, bad organisation of stock.
The Harrogate store is always messy, there's stock blocking aisles. Always get asked if I'd like to donate to a dog shelter, despite going in 4 times a week. This is not sustainable, and I'd like the option to donate without being asked everytime. No grooming services.
Staff are always friendly and helpful though.
The store had everything I needed
The store had everything I needed. The staff member was very helpful and efficient
You can always find what you want
You can always find what you want . Fantastic deals the staff are so helpfull and nice and polite . Nothing is too much for them . It’s an all round nice place
Wery nice staff
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