Excellent store, it holds everything a vast amount of coats for dogs and horses, great weekly deals on dog foods. Excellent poo bags, excellent selection of natural and raw dog treats, lots of differ... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff at Jollyes were so helpful,kind and attentive, they noticed that my large order was going to be a struggle for myself to get it to the car and gave me assistance, what a lovely kind thing... See more
Always great service and help from staff. Also a fabulous range of products on offer. Oh and easy parking. The staff make a fuss of Louis our Cocker Spaniel and he loves the strokes and tummy tick... See more
What a great discovery - a hidden gem and great value too! Really good advice from the team in Harrogate store (on the retail park just next to Morrisons). They really helped me decide what essentials... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 2C, Hookstone Park, HG2 7DB, Harrogate, United Kingdom
- 01423225650
4.8
Excellent
319 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Harrogate store is the best
The staff in the Harrogate store are brilliant, very helpful, always a smile. Wouldn't go anywhere else.
November 8, 2025
Very helpful staff
Very helpful staff, plenty of different stock to choose from, we’ll priced
Will be back
November 11, 2025
The store had everything I wanted and…
The store had everything I wanted and the staff are friendly and helpful
November 10, 2025
Helpful staff
October 11, 2025
The stA great trip to Jollyesaff at Jolleys were so…
The staff at Jollyes were so helpful,kind and attentive, they noticed that my large order was going to be a struggle for myself to get it to the car and gave me assistance, what a lovely kind thing to do.
The staff interacted with my little terrier who lavished in all the attention and definitely felt like a VIP (very important Pooch)
A great trip out to Jollyes.
October 5, 2025
Great Service at Harrogate Store.
Always great service and help from staff. Also a fabulous range of products on offer. Oh and easy parking.
The staff make a fuss of Louis our Cocker Spaniel and he loves the strokes and tummy tickles he gets on every visit so he always enjoys his visits
. Well done the Jolleys staff at the Harrogate branch.
October 2, 2025
Dawn at your Harrogate branch was so…
Dawn at your Harrogate branch was so helpful and friendly. Yesterday was our third visit and she took time to remember us and, offer further recommendations, which we appreciated and made further purchases. We would definitely recommend Dawn and your Harrogate store, Dawn is a credit to your company and a valuable ambassador of your branch!
October 2, 2025
My Rabbits favourite shop
Jollyes sell a lot of popular products. Not just for dogs and cats like a lot of pet stores , but for small animals too. I buy all of my Rabbits treats, food , hay and straw from here.
And Toys for him . The offers of 3 for 2 make it well worth it too. I hope they don't close this store . It's the only decent pet store near me .
September 27, 2025
The staff are always very friendly and…
The staff are always very friendly and helpful, nothing is too much, they seem happy in their jobs which is great
September 26, 2025
Great products and friendly staff
September 18, 2025
Great friendly staff and a good choice…
Great friendly staff and a good choice of products
September 18, 2025
Really helpful staff …
Really helpful staff explaining about the app has gone and helping me with a discount voucher
September 11, 2025
Excellent choice of dog collars and lead
September 5, 2025
Great customer service in store.
July 24, 2025
Good location
Good location, with good parking. Competitive prices on the dog food i buy. Lovely clean store. Highly recommend.
July 18, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.