Never have a problem buying in store, staff always helpful and friendly. Purchases can be made quickly and always seem to have what I need in stock. Only thing I would like is more discount for buyi... See more
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The pet clinic for puppy jabs are brilliant would recommend taking puppies there for there 1st and 2nd injection and chip as they don't charge silly prices like they do at the vets there affordabl... See more
So yesterday 22.2.25 I entered the store and couldn't find what i needed. Looking for litter training spray.. im in the shop having a coughing fit, a young lady staff member was stacking shelf at 1... See more
I rang the hull store as I wanted to see if the sold puppy teething gel. I also asked them about worming tablets for a nursing dog. The lady went above and beyond and checked which brand would be suit... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 4B Kingswood Retail Park, Althorp Road, HU7 3DA, Hull, United Kingdom
- 01482429470
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Well stocked shop .easy to get around…
Well stocked shop .easy to get around .lady staff member very friendly
Staff very helpful
Nice friendly staff with a very good…
Nice friendly staff with a very good range of products.
Brilliant clipping of claws of a very nervous doggy
They lady was lovely who clipped my nervous French bulldog Frankies claws .
She was very calming friendly and professional thanks so much xx
Great experience, customer care at its best
Amie is a fantastic lady, really caring and very informative.
Good staff and plenty of stock
Great service
Great service, lovely cut. Made my dog feel at ease. He smelled gorgeous! Highly recommend
Always great value I can get everything…
Always great value I can get everything I need in one shop and the staff are so happy and helpful they live up to the name
Good selection and staff are always…
Good selection and staff are always friendly and helpful.
Great wild bird food.
Great wild bird food at competitive prices. Great customer sevice
Lovely staff good prices
GrSimply the best!eat shop for our beloved pets
Great shop for our beloved pets, I use to shop at Pets at home, However! Found them to be expensive!
This shop at Kingswood ( Hull) is great, excellent customer service , bright, clean, spacious, friendly, and very reasonably priced.
The quality of the products are fantastic!
Shopped for my cats, dog, and budgies.
Thank you Kingswood see you soon.
Very good atmosphere and plenty of pet…
Very good atmosphere and plenty of pet stuff for your pets and very helpful staff aswell
I was shopping for a puppie the member…
I was shopping for a puppie the member of staff went out her way to help me
Was just visiting the area and found…
Was just visiting the area and found the store. What a lovely friendly place. Lots to choose from and helpful staff.
Staff always polite and helpful
Staff always polite and helpful, also knowledgeable.
The lovely lady who who serve me with…
The lovely lady who who serve me with patient and very nice thing
Great customer service and although I…
Great customer service and although I had a problem they sorted it out really well
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