Never have a problem buying in store, staff always helpful and friendly. Purchases can be made quickly and always seem to have what I need in stock. Only thing I would like is more discount for buyi... See more
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The pet clinic for puppy jabs are brilliant would recommend taking puppies there for there 1st and 2nd injection and chip as they don't charge silly prices like they do at the vets there affordabl... See more
So yesterday 22.2.25 I entered the store and couldn't find what i needed. Looking for litter training spray.. im in the shop having a coughing fit, a young lady staff member was stacking shelf at 1... See more
I rang the hull store as I wanted to see if the sold puppy teething gel. I also asked them about worming tablets for a nursing dog. The lady went above and beyond and checked which brand would be suit... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 4B Kingswood Retail Park, Althorp Road, HU7 3DA, Hull, United Kingdom
- 01482429470
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The cashier was very polite and helpful…
The cashier was very polite and helpful i believe i even spoke to him on the phone earlier in the day and he was equally as helpful i don't know. His name i didn't look but excellent customer service for my snake and bearded food
Very pleasant gentleman who served me
Very pleasant gentleman who served me.
Would have been 5 stars but did have to wait a short while in the queue.
Used the dog groomer for my 2 cockapoos…
Used the dog groomer for my 2 cockapoos they were in desperate need the lady did a fabulous job as always thank you
Very helpful staff
Very helpful staff, go above and beyond, professional and polite.
Great friendly service
Connor was extremely helpful who works in the hull kingswood store. Gave us lots of help and advice for our new puppy! He was very polite friendly and told us about all the services they provide!
We will defo be back to see you Connor! Thank you!!
Good experience
Very happy with the products we purchased and with the service we received.
Very helpfull staff,guy who served me…
Very helpfull staff,guy who served me was very funny too
The lady that served me was extremely…
The lady that served me was extremely helpful and knew so much about the kibble and digestive care I needed for my dog. Jollyes are very lucky to have such a knowledgeable lady working for them.
I came in for wonder yesterday and the…
I came in for wonder yesterday and the staff was very helpfull, I took my puppy for a microchip and the staff was very helpfull and giving me lots of info on what to do with my puppy
Helpful and friendly staff.
Helpful and friendly staff even though they were under staffed.
Very helpful staff
Cheaper products
Lovely shop and lots to choose from. Some products cheaper than Pets at Home
Visited the store to have a look at the…
Visited the store to have a look at the dogs beds there was plenty to choose from I got exactly what i was looking for and good value
Is good shop but still missing stock on…
Is good shop but still missing stock on the shelfs
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