Store manager and staff are very helpful. Always get fantastic service. Thank you
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See what reviewers are saying
Smashing pet store run by staff who really seem to genuinely care about pets and their owners huge range of pet supplies at very affordable prices
Always friendly, always clean and tidy nearly always empty of customers when I go, but they never carry the large jumbones my dog likes although they have the rest. I have to go to Tesco for them and... See more
Always a very well stocked store, with staff who are always friendly and all are very knowledgeable about their products so are very good at helping to advise on any pet problems. I have used the Kett... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 4 Mariners Way, Kettering, NN16 8AR, Kettering, United Kingdom
- 01536 415065
4.7
Excellent
1K reviews
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Friendly staff
Friendly staff
Plenty of variety in food, toys.
Always pleasant to visit
February 8, 2025
Go to Jollye's, you and your pet can't go wrong.
The store is always clean, the products are great, abd the staff are wonderful. If you have a query about a pet's health they will always advise, abd it's a great place to shop. I recommend your shop to everyone I know that gas a pet.
February 7, 2025
Foundcat product straight away,no queue at…
Found product straight away,no queue at the till
February 10, 2025
Everyone always ready to help thank you
February 10, 2025
Always happy with my purchases at…
Always happy with my purchases at jolleys only place I can get parrot food at sensible price near me
February 7, 2025
Review
Staff come across as being stuck up and not very helpful, whereas previously they were very helpful and friendly!
February 7, 2025
The staff were so helpful
The staff were so helpful. Reassuring, especially if the item was not right I could return it.
February 7, 2025
Great selection of cat food to choose…
Great selection of cat food to choose from. Nice staff.
February 7, 2025
Ordered via phone some hay on the…
Ordered via phone some hay on the Sunday late shop and was able to pick up Monday. All put aside for me, great service, nice guy who put it aside for me, whoever you Are thank you Yvonne
February 2, 2025
The best choice of raw dog food locally…
The best choice of raw dog food locally and at reasonable price.
February 4, 2025
May use AI-assist with repliesRead more
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Shops gone down .no help in loading my…
Shops gone down .no help in loading my vehicle. (Big shop).,young kids more interested in looking at there phones...never again..go somewhere where my custom in appreciate
February 4, 2025
Unprompted review
Reply from Jollyes The Pet People - Kettering
Good evening,
We understand your frustration with the experience you had. We value your feedback and will use it to improve our service. We strive to provide a positive experience for all customers.
Kind regards
Jollyes customer services
The lady serving me is always so…
The lady serving me is always so helpful and happy
February 1, 2025
Good pet shop
Well stocked with just about everything you’d need for your pet. Friendly, helpful staff. Reasonable prices.
January 28, 2025
The best
The staff are very knowledgeable and helpful also very friendly. The best pet shop I've been too. The kettering store
January 29, 2025
pleasant and helpful
Two really pleasant and helpful members of staff. There was just one bag of the product I wanted on the shelf and no others in the store room. I was advised that I was welcome to 'phone the next day to see if more product had been delivered to the store.
January 28, 2025
The pay system didn’t work so had to…
The pay system didn’t work so had to wait a while for that, staff average customer service skills no more, they were not aware of the £5 voucher I was trying to use. I was the only customer in the shop at 9:10 am so could have received better. I didn’t have a )1 for the trolley, I was told tills can’t be opened until a purchase is made, so I had to borrow a token.
January 27, 2025
Reply from Jollyes The Pet People - Kettering
Good afternoon,
We understand your disappointment with the experience you had. We strive to provide a seamless and positive shopping experience for all our customers. We appreciate you bringing this to our attention and will use your feedback to improve our processes.
Kind regards
Jollyes customer services
Pleasant and knowledgable staff.
Great free parking. Well laid out shop with plenty of choices. Pleasant, helpful and most importantly knowledgable staff.
January 26, 2025
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