Store manager and staff are very helpful. Always get fantastic service. Thank you
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Smashing pet store run by staff who really seem to genuinely care about pets and their owners huge range of pet supplies at very affordable prices
Always friendly, always clean and tidy nearly always empty of customers when I go, but they never carry the large jumbones my dog likes although they have the rest. I have to go to Tesco for them and... See more
Always a very well stocked store, with staff who are always friendly and all are very knowledgeable about their products so are very good at helping to advise on any pet problems. I have used the Kett... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 4 Mariners Way, Kettering, NN16 8AR, Kettering, United Kingdom
- 01536 415065
4.7
Excellent
1K reviews
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Jollyes are excellent
Always buy my dogs food from Jollyes the staff are friendly and helpful and the lifestage dog food is excellent won't use anything else for my lovely old doggy
February 26, 2025
The staff are very helpful
The staff have a very good knowledge of the products and are very helpful.
February 19, 2025
Staff & vet were brilliant
Staff were welcoming .. great customer service . The vet himself was brilliant my big dog is very nervous at the vets this was not an issue today . Highly recommend
February 25, 2025
friendly knowledgeable staff
friendly knowledgeable staff. Shop well stocked and clean
February 22, 2025
Very helpful
Very helpful
Weighed my dog for me and sorted out his flea treatment and worming treatment
February 21, 2025
Best prices and discount vouchers for …
Best prices and discount vouchers for members and Sam is very knowledgeable about cat good.
February 22, 2025
Great advice and brilliant product…
Great advice and brilliant product knowledge . Well done
February 19, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Jollyes The Pet People - Kettering
Good morning,
We appreciate your feedback. We understand your frustration with the gaps on the shelves. We are working hard to ensure our shelves are fully stocked and will take your feedback on board.
Kind regards
Jollyes customer services
Best pet people
Great place with great product for all kinds of pets.
Very Friendly staff!
February 17, 2025
It was nice to see a smiley face behind…
It was nice to see a smiley face behind the counter
February 13, 2025
Customer service good
Customer service was quite good, but I bought something wrong and had to return it, no problem at all, just another thing, it was nail clippers there was 2 choices and both were for small pets, not very good when you have big dogs, and also I haven't been in kettering store for some time but the new layout makes the store look uch larger 👍
February 9, 2025
Super shop
Fantastic service as always,staff friendly as ever and always able to help
February 14, 2025
Doggy pick and mix.....awesome idea
I found what I needed, I found extra things that I didn't need but bought.......the individually priced pigs ears etc......like a doggy pick and mix is an excellent idea
Finally, the lady who served me was couteous, polite and friendly.
February 13, 2025
Fantastic offers and a good selection…
Fantastic offers and a good selection plus polite staff
February 14, 2025
Helpful and pleasant attitude- offered…
Helpful and pleasant attitude- offered to put goods on a trolley to take to my van.
February 13, 2025
The shop is nice and clean and the…
The shop is nice and clean and the staff very helpful and friendly, well stock too.
February 11, 2025
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