Store manager and staff are very helpful. Always get fantastic service. Thank you
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See what reviewers are saying
Smashing pet store run by staff who really seem to genuinely care about pets and their owners huge range of pet supplies at very affordable prices
Always friendly, always clean and tidy nearly always empty of customers when I go, but they never carry the large jumbones my dog likes although they have the rest. I have to go to Tesco for them and... See more
Always a very well stocked store, with staff who are always friendly and all are very knowledgeable about their products so are very good at helping to advise on any pet problems. I have used the Kett... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 4 Mariners Way, Kettering, NN16 8AR, Kettering, United Kingdom
- 01536 415065
4.7
Excellent
1K reviews
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Kettering branch
Kettering branch - staff always friendly and helpful. Easy to find if you have what I need. Always my go-to pet supplies store.
April 17, 2025
pet shop
great shop great choice of pet foods and took our 2 cats for there first booster so much cheaperthen the normal vet practises would highly recommend
April 15, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
My cat litter delivery was split and…
My cat litter delivery was split and went everywhere
But in store they are very nice and helpful so 5/5 for the Kettering store
April 10, 2025
Reply from Jollyes The Pet People - Kettering
We understand your frustration with the damaged cat litter delivery. We strive to ensure all deliveries arrive in perfect condition. we ask that you contact help@jollyes.co.uk with images of the damage and they can resolve for you
We appreciate your positive feedback about the Kettering store and their helpful staff. We will take your feedback into consideration to improve our delivery services.
Amazing customer service
April 11, 2025
Helpful staff & pleasant
April 9, 2025
Good stock of hedgehog food.
Good stock of hedgehog food. Very helpful and cheerful staff.
April 6, 2025
I went to the Kettering branch and the…
I went to the Kettering branch and the staff are always so friend helpful.
April 4, 2025
Always helpful staff
Always helpful staff. Always service with a smile. Clean, well organised shop.
April 3, 2025
Lovely Shop and Staff
Well laid out shop, easy to find what you need, amazing helpful staff. Good deals and prices for members.
March 1, 2025
Very friendly and helpful
Very friendly and helpful, will definitely use this shop again.
March 29, 2025
I managed to find and purchase what I…
I managed to find and purchase what I needed.
The staff were friendly and helpful.
March 28, 2025
Kettering store always looks and feels…
Kettering store always looks and feels inviting for pets and their owners. Staff friendly and helpful.
As a whole prices are reasonable and the deals are great!
March 30, 2025
important items out of stock.
I went with the intention of purchasing £20 worth of assorted dog's biscuits. None were on display. When I enquired at the counter I was told that they were out of stock. So I went elsewhere and bought them.
March 28, 2025
Reply from Jollyes The Pet People - Kettering
Good afternoon,
We understand your frustration with not finding the dog biscuits you were looking for. We strive to have a wide selection of products available, and we apologise that this was not the case on your visit.
Kind regards,
Jollyes
people working for you were great
people working for you were great, making the visit a very good experience.
cost was fabulous.
March 25, 2025
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