Store manager and staff are very helpful. Always get fantastic service. Thank you
Company replied
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See what reviewers are saying
Smashing pet store run by staff who really seem to genuinely care about pets and their owners huge range of pet supplies at very affordable prices
Always friendly, always clean and tidy nearly always empty of customers when I go, but they never carry the large jumbones my dog likes although they have the rest. I have to go to Tesco for them and... See more
Always a very well stocked store, with staff who are always friendly and all are very knowledgeable about their products so are very good at helping to advise on any pet problems. I have used the Kett... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 4 Mariners Way, Kettering, NN16 8AR, Kettering, United Kingdom
- 01536 415065
4.7
Excellent
1K reviews
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Brilliant Service
Brilliant Service , dog food on a promotion, saved £6 , staff always helpful polite,
June 2, 2025
May use AI-assist with repliesRead more
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There was no help to find my dog food…
There was no help to find my dog food just one girl on the till when I got to the bottom of the shop there were two staff petting a customers two kittens they both seemed to busy with the kittens to help me
May 22, 2025
Reply from Jollyes The Pet People - Kettering
We appreciate you taking the time to share your experience. We're sorry that you couldn't find assistance with your dog food and that our team seemed preoccupied. We will address this internally to improve our customer service.
Staff were very helpful when I was…
Staff were very helpful when I was looking for an alternative food for my pet's thankyou
April 4, 2025
Kind helpful staff
May 20, 2025
Excellent staff with great advice for…
Excellent staff with great advice for what I needed. Shop was spacious and layed out well, also very clean and tidy.Prices were reasonable and with a good choice of products.
May 15, 2025
Popped in to get something for my…
Popped in to get something for my daughter.
In and out in minutes, friendly staff, clean store, always well stocked.
May 12, 2025
Friendly staff & decent prices
May 4, 2025
No product availability
You used to stock Brambles semi-moist hedgehog food, but it has disappeared from your shelves and has been replaced with some horrible stuff with nuts and honey in. My garden hedgehogs won't touch the stuff - I am not surprised. It's all sticky
April 1, 2025
The best pet store
Always good experience shopping in your Kettering store, staff are ready to help, friendly and always have some nice words to our dog, extra appreciation for that 😊
May 5, 2025
Great service from a member of staff…
Great service from a member of staff who helped me find and pick a suitable cat food for my fussy little girl.
May 4, 2025
Very helpful and knowledgeable staff
April 27, 2025
Very good service at the tills.
April 22, 2025
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