I’ve been using jolly’s in kings Lynn Hardwick. as we’ve recently rescued a pup from Romania and when she arrived obviously she was frightened and we needed supplies Very reasonably priced , we... See more
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Great place at Kings Lynn , staff always happy to help , their advice and knowledge is second to none . Shop is full of different items for different pets , they cater for every animal that you can li... See more
The store was very tidy and welcoming stock was well presented and easy to find what we wanted. This was originally a gentle leader for our 10 month old labrador puppy who pulls a lot when we walk h... See more
Rose has helped me on 2 occasions on visits to the store & before, a manager, can't remember his name. Also if you belong to the Jollyes pet club, you get money off purchases & offers.
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
The Peel Centre, Hardwick Road, PE30 4NA, Kings Lynn, United Kingdom
- 01553 769434
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Amazing shop was looking for loads of…
Amazing shop was looking for loads of things and had loads more things than you can imagine
Jolly Good Jolleys
What lovely, kind and helpful staff. I needed assistance whilst shopping in store and the staff could not have been more helpful or accommodating.
Friendly helpful informative and smart…
Friendly helpful informative and smart appearance what more could I ask for 😊
Many thanks Maggie
Easy to order dog food
Easy to order dog food. Good price. No problem with click an correct.
Great staff
Friendly welcoming staff
Friendly welcoming staff . Very helpful when they showed us aisle of Cat toys !
The staff are always helpful & friendly.
Always good service and advice
May use AI-assist with repliesRead more
The visit I had was very impersonal…
The visit I had was very impersonal behind a screen within the store,no allocated ,discreet room ,floor had dog dribble on from what I can only assume was the previous appointment ,there was no lid on the used injection box and I had to ask questions,nothing was explained and I never saw the lady who did my dogs injections wash her hands.Also I was asked if I minded paying before the Injection was done and am still waiting for my email receipt of which I would have preferred a normal paper receipt.

Reply from Jollyes The Pet People - Kings Lynn
Very friendly service and helpful
always an excellent service and staff…
always an excellent service and staff are very knowledgable. Dog loves the food also :)
A great experience
A great experience, really helpful member of staff helped me - thank you
Really helpful and knowledgeable staff
Really helpful and knowledgeable staff member that helped me. The lady was really friendly too. Great service!
Very good service
I quicky found what I wanted and service at checkout was efficient and friendly
Very helpful staff, good variety
Very helpful girl found me everything I was after - will definitely return.
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