Staff were all welcoming.All of them had a good sound knowledge of pets.Advised and gave me choices with no pressure just common sense.Plenty of space to walk round tidy store. Excellent range of pro... See more
Location
Switch locationJollyes Petfood Store, Unit 9, Tulip South Retail Park, LS10 2BB Leeds, GB
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See what reviewers are saying
Found everything I needed. Gentleman who served me was knowledgeable & helpful, explaining all the price reductions, which are helpfully detailed on my receipt, also helped carry my purchases out to m... See more
I wish I'd discovered Jollyes ages ago. Their range of frozen food for raw feed dog/cat diets is THE best I've ever seen, both in variety and price. So much choice when it comes to accessories and eve... See more
I have had a few purchases now from the tulip south park shop Leeds firstly a fish tank which is fantastic and the price was brilliant. The staff at this shop are so helpful and friendly ☺️ I would... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes Petfood Store, Unit 9, Tulip South Retail Park, LS10 2BB, Leeds, United Kingdom
- 0113 2712 745
4.8
Excellent
774 reviews
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Bought Deworming tablets for my cat
Bought Deworming tablets for my cat. The lovely girl on till was very helpful can't remember her name unfortunately
November 27, 2024
First visit
First visit, in readiness for collecting our pup in 2 weeks. Very helpful staff. Well laud out store.
November 25, 2024
The vet was so lovely with each pup she…
The vet was so lovely with each pup she was gentle and calm, and they helped us transporting them in too as 9 pups in a crate is weighty so it was much appreciated.
November 21, 2024
Great prices much cheaper than the…
Great prices much cheaper than the biggest pet store pets at home .lovely friendly staff always happy to help
November 21, 2024
Great for my pets accessories better…
Great for my pets accessories better that other pet stores
November 19, 2024
The staff in store are always…
The staff in store are always exceptionally knowledgeable and friendly. They make the experience.
November 15, 2024
Absolutely perfect will be using…
Absolutely perfect will be using regularly and membership prices are amazing
November 14, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Didn’t feel checkout assistant was…
Didn’t feel checkout assistant was particularly well mannered, didn’t seem happy with his lot, his body language was slightly awkward, not needing any major grovelling and I doubt he’d agree with this, but it stuck with so upon receiving the invite to leave a review I have responded. Customers wanting to pay for their purchases can be such a nuisance.
November 11, 2024
Reply from Jollyes The Pet People - Leeds
Good morning,
We appreciate you taking the time to share your feedback. We understand your experience with the checkout assistant was not positive. We strive to provide a welcoming and comfortable shopping experience for all our customers, and we will take your feedback into account as we continue to improve our service.
Kind regards
Jollyes customer services
Friendly service
Friendly service. Good selection of items for sale at reasonable prices
November 7, 2024
Very friendly an helpful young mam
November 10, 2024
Very helpful and friendly
Very helpful and friendly. I received just what I hoped for
November 7, 2024
Nice customer service from staff at…
Nice customer service from staff at leeds branch really friendly and helpful
November 6, 2024
Amazing for raw-feeders
I wish I'd discovered Jollyes ages ago. Their range of frozen food for raw feed dog/cat diets is THE best I've ever seen, both in variety and price. So much choice when it comes to accessories and everything is at a much more reasonable price than other chain pet supermarkets. The staff are lovely and the whole ethic of the place is amazing. I've introduced friends to it and been almost every weekend since I discovered my local branch. I can't recommend it enough - give it a try, I hope you love it as much as I do!
October 26, 2024
Excellent customer service and very…
Excellent customer service and very friendly staff
November 1, 2024
Staff were all welcoming.All of them…were approachable and had good pet knowledge.
Staff were all welcoming.All of them had a good sound knowledge of pets.Advised and gave me choices with no pressure just common sense.Plenty of space to walk round tidy store.
Excellent range of products with appropriate pricing.I usually go to Pets At Home.With my granddaughters influence I will now change to your company.Listening and responding to customers concerns and views so important.Giving us time to explain and not making a judgement.Thank you.
October 31, 2024
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