Jollyes The Pet People - Leeds Reviews 

774
TrustScore 5 out of 5

4.8

Jollyes Petfood Store, Unit 9, Tulip South Retail Park, LS10 2BB Leeds, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Staff were all welcoming.All of them had a good sound knowledge of pets.Advised and gave me choices with no pressure just common sense.Plenty of space to walk round tidy store. Excellent range of pro... See more

Rated 5 out of 5 stars

Found everything I needed. Gentleman who served me was knowledgeable & helpful, explaining all the price reductions, which are helpfully detailed on my receipt, also helped carry my purchases out to m... See more

Rated 5 out of 5 stars

I wish I'd discovered Jollyes ages ago. Their range of frozen food for raw feed dog/cat diets is THE best I've ever seen, both in variety and price. So much choice when it comes to accessories and eve... See more

Rated 5 out of 5 stars

I have had a few purchases now from the tulip south park shop Leeds firstly a fish tank which is fantastic and the price was brilliant. The staff at this shop are so helpful and friendly ☺️ I would... See more


Company details

  1. Pet Store
  2. Pet Groomer
  3. Pet Supply Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Contact info

  • Jollyes Petfood Store, Unit 9, Tulip South Retail Park, LS10 2BB, Leeds, United Kingdom

  • 0113 2712 745

4.8

Excellent

TrustScore 5 out of 5

774 reviews

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4.8

All reviews

(774)

9,220 reviews in the last 12 months

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Rated 5 out of 5 stars

Dreadful website. Great in store staff

I find the website very poor (I've been trying to change the phone number on my account for at least a year, even the staff in store have updated it on the system and it still shows an old number) hence I didn't order on line. I called the store and asked if they could reserve an item for me to collect the next day. The team member I spoke to couldn't have been more helpful. Same applied when I collected the item the next day. Really helpful and friendly and of course pet friendly. Can't recommend the Leeds branch highly enough - great team. Alas the website isn't!!

January 13, 2025
Rated 5 out of 5 stars

Very helpful staff

Staff very knowledgeable and helped us pick the correct product for my dogs sore eye, very happy with the service.

January 12, 2025
Rated 5 out of 5 stars

Excellent service

The staff at Tulip retail park are excellent, very knowledgeable and always happy to go out of their way to help. Never go anywhere else for all my pet needs.
Well done guys!!!

January 6, 2025
Rated 5 out of 5 stars

5 Star

The staff are always lovely & really helpful. Also they have a good range of stuff for all types of pets

December 27, 2024

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