Jollyes is a regular stop for us. The staff are so helpful and knowledgeable. One of our dogs has allergies,so we need to be careful what we buy.
Company replied
Jollyes Petfood Store, Unit 9, Tulip South Retail Park, LS10 2BB Leeds, GB
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Jollyes is a regular stop for us. The staff are so helpful and knowledgeable. One of our dogs has allergies,so we need to be careful what we buy.
Company replied
Staff were all welcoming.All of them had a good sound knowledge of pets.Advised and gave me choices with no pressure just common sense.Plenty of space to walk round tidy store. Excellent range of pro... See more
I have had a few purchases now from the tulip south park shop Leeds firstly a fish tank which is fantastic and the price was brilliant. The staff at this shop are so helpful and friendly ☺️ I would... See more
Found everything I needed. Gentleman who served me was knowledgeable & helpful, explaining all the price reductions, which are helpfully detailed on my receipt, also helped carry my purchases out to m... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Jollyes Petfood Store, Unit 9, Tulip South Retail Park, LS10 2BB, Leeds, United Kingdom
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Went for gecko food & staff are polite & helped answer any questions I had thank
Friendly staff. Variety of products and nice reduced dog treats. Lucky dog got Easter egg too.
Love Jollyes, always so friendly and always willing to help best pet shop around
Really good price and brilliant service, people who work there got knowledge about pets.
Great staff,helpful and polite...
Brilliant range of pet foods and accessories...
I love visiting Jollyes, the staff are very knowledgeable, polite and friendly. The store is always well displayed, clean and welcoming. Well done all the staff at Jollyes, leeds
Always get what we need, staff always helpful, our collie willow loves all the cuddles from the staff.
Love shopping at Jollyes, the staff are always friendly and helpful. Great range of products for all pet needs. I have cats, snakes and guinea pig and can find most things I am looking for apart from wish they had a better supply of frozen mice, as the last few times I have shopped for frozen mice the ones I need have been out of stock.
Very helpful staff and large selection of products
The lady who served us was exceptionally helpful and friendly giving us perfect advice would definitely recommend this store
Great choice of food, treats & toys.
Staff always friendly & knowledgeable about the products.
Should you need any poultry scran for general or, specialised the loom no further. All under one roof.
Pleasant, helpful staff.
Good products at fair prices.
Complimentary calendar
I love my local Jolly’s the staff are so helpful & knowledgeable.
My dog was a bit anxious with me in the room. They told me to step outside and he was absolutely fine then
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