Jollyes is a regular stop for us. The staff are so helpful and knowledgeable. One of our dogs has allergies,so we need to be careful what we buy.
Company replied
Jollyes Petfood Store, Unit 9, Tulip South Retail Park, LS10 2BB Leeds, GB
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Jollyes is a regular stop for us. The staff are so helpful and knowledgeable. One of our dogs has allergies,so we need to be careful what we buy.
Company replied
Staff were all welcoming.All of them had a good sound knowledge of pets.Advised and gave me choices with no pressure just common sense.Plenty of space to walk round tidy store. Excellent range of pro... See more
I have had a few purchases now from the tulip south park shop Leeds firstly a fish tank which is fantastic and the price was brilliant. The staff at this shop are so helpful and friendly ☺️ I would... See more
Found everything I needed. Gentleman who served me was knowledgeable & helpful, explaining all the price reductions, which are helpfully detailed on my receipt, also helped carry my purchases out to m... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Jollyes Petfood Store, Unit 9, Tulip South Retail Park, LS10 2BB, Leeds, United Kingdom
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Amazingly friendly approachable member of staff, very knowledgeable too 😬 first time at jollyes so was great to get all the advice we needed
Pleasant store with loads of choice and friendly staff, plus plenty of parking.
Really helpful and friendly staff, very knowledgeable would definitely recommend and the prices are very reasonable too.
The young man that served me was really nice, asking what I'm doing at the weekend etc. He was also asking questions about my dog, name, age etc whilst giving her attention. The lady was really nice too whilst filling the shelves asking questions and paying attention to my dog.
The staff are also so helpful and knowledgeable. The price of products are very reasonable .
Love Jollyes, fantastic offers on all the time, loyalty card saves me money and lots of trusted brands at knock down prices!
Lots choice and good size store
Staff are friendly and knowledgeable
had what I needed at a good price
cheerful, friendly staff
The customer service greeted with a happy and conversational staff member is very rare in retail at moment so fair play to the staff and company
Ok not many toys for parrots wish there was more seed supply good
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