Jollyes is a regular stop for us. The staff are so helpful and knowledgeable. One of our dogs has allergies,so we need to be careful what we buy.
Company replied
Jollyes Petfood Store, Unit 9, Tulip South Retail Park, LS10 2BB Leeds, GB
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Jollyes is a regular stop for us. The staff are so helpful and knowledgeable. One of our dogs has allergies,so we need to be careful what we buy.
Company replied
Staff were all welcoming.All of them had a good sound knowledge of pets.Advised and gave me choices with no pressure just common sense.Plenty of space to walk round tidy store. Excellent range of pro... See more
I have had a few purchases now from the tulip south park shop Leeds firstly a fish tank which is fantastic and the price was brilliant. The staff at this shop are so helpful and friendly ☺️ I would... See more
Found everything I needed. Gentleman who served me was knowledgeable & helpful, explaining all the price reductions, which are helpfully detailed on my receipt, also helped carry my purchases out to m... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Jollyes Petfood Store, Unit 9, Tulip South Retail Park, LS10 2BB, Leeds, United Kingdom
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The young lady that was there when I went 3rd oct early morning . Small with glasses and I think Scottish, she is so knowledgeable and helps me with all my needs and queries. She does this every time she's there and I feel satisfied with her advise . I should realy get her name but please commend her for me she well deserves it .
Every member of staff are friendly knowledgeable.
Our dog is always made welcome as well as ourselves
Usually the shop has what we came in for
Nice clean store too
Phoned up to check stock levels and they put what I wanted behind the till for when I got there.
Very helpful friendly staff. There is always somebody around to help with any questions you may have.
It was only our second visit to Jolleys and coincided with our puppy needing his 2nd vaccinations, the store is clean, well stocked and the staff are friendly and knowledgeable, will definitely use this store in the future.
The assistant,early 40s n young lass were fantastic we thought our dog had a tick in her ear,little did we know it had fallen out. They still had a thorough check and advised what shampoo to get. Top marks
Everyone at the shop is so friendly and know what they are taalking about.
Fantastic store with everything we need. Great staff with a passion for pets
The staff at Jollyes are always knowledgeable & always very helpful.
I have a bad back, all the staff know me & remember what sack of food I buy for my dogs & can go straight to it. They carry it to the counter & then out to my car for me. Little things like this make visiting the store a pleasurable experience.
Excellent service, the staff are very friendly and helpful, nothing is too much trouble.
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