They always help me Wen I'm looking for specific catfood, , & love the offers on wee tins of cat meat. Applaws, very friendly, & love the cat club, but am sad you took away the club card prices... See more
Location
Switch locationJollyes Petfood Superstores, 40 Benson Street, BT28 2BG Lisburn, GB
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See what reviewers are saying
My last visit was a repeat call. Having made several previous calls I was confident to make a further purchase. The item required was still in stock. Being a senior citizen I was pleased when attendan... See more
Late response. Jollies have a great team that will help you out with your selection of food for your pet. They are always happy to help out with taking your purchase to your vehicle. Great support and... See more
Very helpful assistant. I wanted to buy a particular dog harness but they didn't have it in stock. Assistant went out of their way to help me try and choose an alternative that would fit my miniature... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes Petfood Superstores, 40 Benson Street, BT28 2BG, Lisburn, United Kingdom
- 02892 604704
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Very helpful attendant on cash resister
Pleasant Staff very friendly
Ask the staff any questions and they were only 2 helpful to help and always saying hello while working away stacking shelves
Staff were extremely helpful,signing me…
Staff were extremely helpful,signing me up for discount on dog food and even carrying it to the car for me.
Pleasant staff
Love Jollyes
Love going to Jollyes in lisburn great range and friendly helpful staff
Very helpful and well informed young…
Very helpful and well informed young man who assisted me with my queries about products. A credit to your company.
First class customer service with help…
First class customer service with help and advice given willingly and enthusiastically
Assistant kindly helped me when…
Assistant kindly helped me when purchasing a harness for my dog.
Staff are so helpful and very knowledgeable
Staff are so helpful and very knowledgeable, being disabled the fact that they carry stuff to car and are so pleasant. I can't thank them enough.
Was surprised at the variety of wet…
Was surprised at the variety of wet food for dogs that they sell in convenient sizes. Always have a good variety of kibble and treats for all types of pets
Good knowledge of items I was seeking…
Good knowledge of items I was seeking and very helpful.
Kitten food
Got lots of information on dry kitten food that I didn't know the guy was so kind and brought my cat litter out to my car for me.
Helpful staff always willing to carry…
Helpful staff always willing to carry heavy bags of birdseed to checkout and car.
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