The staff, they always go above and beyond. Every single staff member in our Derry store is absolutely incredible. They all have so much knowledge of animals and their compassion and love for animals... See more
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Had the pleasure of speaking to the most friendly & informative staff member last night, I'm sorry I didn't get his name. Was able to direct me to what I needed straight away & explained all that I ne... See more
Whenever I shop at Jollyes in Derry, I always have a satisfactory visit. The staff are welcoming, obliging and have no problem with helping to get packs of tinned dog food from a high shelf. Everyone... See more
Fantastic place to get your pet food. I bought frozen raw food for my Springer that was 8 for the price of 7 and then there was another promotion that took £2 off at the till....I was well chuffed!!... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Buncrana Road, Londonderry, BT48 8AB, Londonderry, United Kingdom
- 02871 364078
4.8
Excellent
838 reviews
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Great wee shop
Great wee shop, staff are knowledgeable and helped us with good advice
December 27, 2024
A great deal of help from the staff
A great deal of help from the staff. New to the shop and will be going back
January 2, 2025
Always a pleasant experience.
Every member of staff, is so friendly and knowledgeable. As a returning customer, they remember my name and always ask after my pets.
December 23, 2024
Staff member knew what I was looking…
Staff member knew what I was looking for by the description, and proceeded to go get it for me .
December 20, 2024
Helpful staff
December 21, 2024
The staff were friendly and very…
The staff were friendly and very helpful, I needed some help with choosing a buster collar for my dog and I was shown a few different options the store looked great and well presented
December 20, 2024
Staff were super friendly and helpful
Staff were super friendly and helpful, efficient service and didn't make me feel stupid about lifting the wrong bugs, let me switch them with no issue!
December 13, 2024
Great place for pet owners in Derry
Great place for pet owners in Derry
Ably assisted by a manager called Neil or Niall
Informative and Uber friendly
December 2, 2024
Great customer service
December 10, 2024
Very good staff
December 7, 2024
Very friendly and helpful staff.
December 4, 2024
Advice sought and given in respect of…
Advice sought and given in respect of tear stains on a shih tzu.
November 27, 2024
The staff are very friendly and very…
The staff are very friendly and very helpful for any information. I really appreciate your help and support.
December 2, 2024
Helpful Friendly Staff
Staff are always helpful and knowledgeable. Great range of products too.
November 26, 2024
Staff friendly
November 25, 2024
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