The staff, they always go above and beyond. Every single staff member in our Derry store is absolutely incredible. They all have so much knowledge of animals and their compassion and love for animals... See more
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Had the pleasure of speaking to the most friendly & informative staff member last night, I'm sorry I didn't get his name. Was able to direct me to what I needed straight away & explained all that I ne... See more
Whenever I shop at Jollyes in Derry, I always have a satisfactory visit. The staff are welcoming, obliging and have no problem with helping to get packs of tinned dog food from a high shelf. Everyone... See more
Fantastic place to get your pet food. I bought frozen raw food for my Springer that was 8 for the price of 7 and then there was another promotion that took £2 off at the till....I was well chuffed!!... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Buncrana Road, Londonderry, BT48 8AB, Londonderry, United Kingdom
- 02871 364078
4.8
Excellent
838 reviews
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Every time we went they said they didnt…
Every time we went they said they didnt have my email so I couldnt get club prices? But I received frequent emails with all the offers which of course I couldnt get when I went. Gave up and went elsewhere
April 6, 2026
Reply from Jollyes The Pet People - Londonderry
We regret that you had trouble accessing pet club account we have not issued pet club prices in over a year . We appreciate your feedback and will investigate this issue to improve our processes.
Excellent range of products
Excellent range of products. Staff very pleasant and knowledgeable.
February 12, 2026
Reply from Jollyes The Pet People - Londonderry
We're happy to hear that you had a positive experience with our extensive product range and knowledgeable staff. Thank you for your feedback!
Staff know a lot about the products…
Staff know a lot about the products they sell.And sell with confidence.
February 26, 2026
Super friendly staff
February 19, 2026
Brillant& friendly staff.great…
Brillant& friendly staff.great prices.excellent variety of goods.
February 18, 2026
Very knowledgeable and helpful,friendly…
Very knowledgeable and helpful,friendly staff. A wide variety of stock to choose from.
February 3, 2026
Great prices and excellent staff
January 30, 2026
I’ll be backkkkkkkk!
I shop here regularly and I have yet to find fault with the staff. Friendly and polite is always a good start. Throw in some knowledge and willingness to help and you’ll never go wrong. The staff in this shop have it all.
January 13, 2026
The girl that helped me was amazing
The girl that helped me was amazing. I got everything I needed.
January 7, 2026
Fantastic place to get your pet food.
Fantastic place to get your pet food. I bought frozen raw food for my Springer that was 8 for the price of 7 and then there was another promotion that took £2 off at the till....I was well chuffed!!
Friendly and knowledgeable staff always very welcoming....😁😀
January 21, 2026
Service as always is second to none
Service as always is second to none. Staff friendly welcoming and very helpful. Had purchased item before Christmas was faulty, exchanged with no issues
January 20, 2026
Very helpful and friendly staff
Very helpful and friendly staff, nothing too much trouble.
January 19, 2026
Very obliging Staff
Very obliging Staff, it is a pity they did not maintain the Vet, as the vet companies today are not interested in your pet, only get the money out of your pocket.
That is my experience, sad to say.
January 15, 2026
Staff very helpful
Staff very helpful. Was looking for low-fat food and they helped to get the right one.
January 8, 2026
Staff were brillant
January 1, 2026
Excellent range of choice cat foods…
Excellent range of choice cat foods Great service friendly helpful staff.
December 29, 2025
The help and support from your staff…
The help and support from your staff was excellent
December 18, 2025
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