Great range of products, knowledgable and friendly staff. Special offers and loyalty card. This company values the customer
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Great range of products, knowledgable and friendly staff. Special offers and loyalty card. This company values the customer
Company replied
I am a regular customer in Jollyes Lurgan & my male dog uses Lifestage Senior Turkey Grainfree - the food is perfect for my boy who is allergic to Chicken. The staff in store are really helpful & will... See more
Great experience staff always pleasant can’t do more than enough for you always respectful and well presented. Down side is the store could do with stocking more red mills duck and rice and mother and... See more
Thank goodness for Jollyes I have been having problems getting the treats my 2 house rabbits just love I can no longer get them delivered by the popular internet store and was in Jollyes getting paper... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Quarry Business Park, Portadown Road, BT66 8QF, Lurgan, United Kingdom
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Love the grain free lifestyle, it suits 2 of my dogs with sensitive stomachs
Staff always helpful in store. They always offer to help you take your goods to the car. The only thing I complain about is the limited stock of Mac wet food
There was a reasonable level of frozen food for snakes. The shop assistants were helpful and friendly.
I went to store to purchase my usual pet food and there was big balloons on entrance relating to big price drops and everything had went up on price. The wet food had went from £1.43 to £1.79 even though a red sticker was beside it saying big price drops. Not quite true.
The staff at Lurgan are so helpful and friendly I always feel valued as a customer. Keep up the good work.
Great choice of products and good value,very friendly & helpful staff
We were served very efficiently and courteously.
Friendly staff am with good knowledge of stock
Very helpful staff at my local Jolly’s …always offer to carry the heavy dog food bag to my car, which is great as I have back problems
Best staff, friendly and helpful especially when you find it hard to leave the house as it is. Thank u our boy strives of the raw and snake loves her mice..
Been in jollies pet club for years since it started. Always Friendly service from staff
Shop was warm an clean n tidy had everything an more staff were lovely
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