Great range of products, knowledgable and friendly staff. Special offers and loyalty card. This company values the customer
Company replied
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Great range of products, knowledgable and friendly staff. Special offers and loyalty card. This company values the customer
Company replied
I am a regular customer in Jollyes Lurgan & my male dog uses Lifestage Senior Turkey Grainfree - the food is perfect for my boy who is allergic to Chicken. The staff in store are really helpful & will... See more
Great experience staff always pleasant can’t do more than enough for you always respectful and well presented. Down side is the store could do with stocking more red mills duck and rice and mother and... See more
Thank goodness for Jollyes I have been having problems getting the treats my 2 house rabbits just love I can no longer get them delivered by the popular internet store and was in Jollyes getting paper... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Quarry Business Park, Portadown Road, BT66 8QF, Lurgan, United Kingdom
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My experience in this store so hasn't let me down when I'm looking for cat products
I bought among other things a 12kg bag of dry dog food and one of the shop assistants carried it out to the car for me.
Staff were friendly and helpful
Very helpful when I asked about the right food for my dog,,,great that I could bring him inside he even got a photo took
Friendly guy serving. So helpful pleasant and kind and carried to car
I always call to your Lurgan branch and have always found the staff to be very helpful and friendly. Also they are always able to give advice and are knowledgeable of everything pet wise.
Staff excellent product range fantastic with one exception there is not enough selection of kitten friendly wet food especially in bulk supply
The staff are very friendly and there is a great selection of tasty treats that make my four legged friends very happy.
Staff are friendly and helpful - i have a sore arm so staff member insisted on carrying everything to my car for me - so lovely of her and I was very grateful for the help.
Didn’t have what I wanted and bought another product. Then when I opened the other product this morning I noticed it was out of date on 22nd February 2025. Very disappointed! Today is 10th March 2025!

Reply from Jollyes The Pet People - Lurgan
Easy parking. (I’m disabled). Lovely laid out shop easy to find what I needed and some good advice from checkout thankyou
The customer experience was,really good. Staff couldn't do enough for me especially Adam.
Staff in Lurgan Jollyes always very helpful & friendly!
🐶🐶🐶
On this occasion I was needing dog food. I noticed a box of pouches on offer so I picked those up.
I have some disabilities & asked a staff member if she would mind leaving the box at the till for me as I needed a bag of food too.
Unfortunately I didn’t get her name.She had long dark hair with some of it clipped up & was really friendly & helpful!
I picked up the bag of dry food & went to the dog toys section to look for a new Kong.As I was looking,the same girl came over & seeing I had the bag of dog food on floor,she lifted it & brought it over to the till.So lovely! I got what I wanted & this same girl took my details for the Pet Club & packed all my purchases in my bag,offering to take them to my car. With all in one bag,I was fine to carry it myself.She had already helped above & beyond!
I thanked her for all her help.A lovely friendly girl who genuinely was extremely helpful. An all round great member of staff! 👌
Love the staff in Craigavon especially Adam and Jackie
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