Fantastic store!! My dog has very specific food allergies and there is always plenty of choice in store of things she can actually eat. Allergy specific food and treats can be so expensive but the pri... See more
Location
Switch locationJollyes Petfood Store, Unit 1A, London Road Retail Park, ME16 0DT Maidstone, GB
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See what reviewers are saying
Jollyes where amazing. I took my 2 month old kitten to have his chip done & first vaccinations yesterday. The whole process was run efficiently from where to go in store to checking in & payment at... See more
My first time shopping at Jollyes. Online 'click & Collect' order of multiple items, including a large bag of wild bird food. Staff kindly offered to carry it to my car as it was quite heavy. Very f... See more
Went into the Maidstone store which is my usual one. As always the staff were very helpful and friendly. As they were collecting donations for the cats and dogs as well, they thanked us for the donati... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes Petfood Store, Unit 1A, London Road Retail Park, ME16 0DT, Maidstone, United Kingdom
- 01622769704
4.7
Excellent
902 reviews
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Staff are lovely
Staff are lovely, shout out to Chloe who is always extremely helpful.
March 5, 2026
Unprompted review
All my dogs needs
This is a great pet shop. I get all my dog's treats from there. Good value.
March 3, 2026
May use AI-assist with repliesRead more
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Terrible rude nasty staff
Terrible rude nasty staff place needs to close
February 13, 2026
Unprompted review
Reply from Jollyes The Pet People - Maidstone
We are sorry to hear this news. We had requested some information so we could investigate this further for you but did not receive a response.
Please feel free to contact us at https://jollyesthepetpeople.zohodesk.eu/portal/en/newticket
Kind regards,
Jollyes Customer Care
Friendly nice staff
February 2, 2026
We have used jollyes for 2 years buying…
We have used jollyes for 2 years buying royal canine dog biscuits tinned meat and cat food . The products have increased in price too much compared with their competitors
Royal canine. Extra £6
Cat food same price
Tinned dog food extra £2
February 6, 2026
Reply from Jollyes The Pet People - Maidstone
Thank you for your feedback. We're sorry to learn that you've observed price increases on some products compared to other retailers. We value your patronage and will review our pricing.
Paying more for less
I finde you have a good range of products but I strongly disagree with paying more for less for example your cat food multi pack 80 pack 100g felix for £26.99 now its £27.99 80 packs at 85g its not right it would be better to pay more for the 100g not bump the price up and give less
January 20, 2026
Reply from Jollyes The Pet People - Maidstone
We appreciate you sharing your thoughts on the product changes. We acknowledge your concern about the price increase coupled with the reduction in cat food quantity. Your feedback is valuable, and we'll share it with our team.
Great shop
I always get everything I need at a great price. Staff are always very helpful, friendly and attentive too
January 12, 2026
My Yorkshire terrier loves visiting our…
My Yorkshire terrier loves visiting our local store as she is known to everyone and greeted by them. Good value and many offers available. Everyone is always polite, professional and friendly as well as helpful.
January 12, 2026
Friendly service and no fuss
January 2, 2026
Best prices for puppy vaccines
Best prices for puppy vaccines, quick and efficient no frills service, clean premises friendly staff will continue to use them
December 3, 2025
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