i love going jolly’s for my pet supplies my dogs love the treats cows ears et cetera good prices I get mealworms lotus and parrot foods shame the birds and rabbits have gone tho but very happy thank... See more
Company replied
Location
Switch locationJollyes Petfood Store, Unit 1A, London Road Retail Park, ME16 0DT Maidstone, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic store!! My dog has very specific food allergies and there is always plenty of choice in store of things she can actually eat. Allergy specific food and treats can be so expensive but the pri... See more
The sales assistant was very helpful but theres no other staff to help on the shop floor so she tried help my friend as well with a dog harness counter. I didn’t mind as she was my friend but there sh... See more
Jollyes where amazing. I took my 2 month old kitten to have his chip done & first vaccinations yesterday. The whole process was run efficiently from where to go in store to checking in & payment at... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes Petfood Store, Unit 1A, London Road Retail Park, ME16 0DT, Maidstone, United Kingdom
- 01622769704
4.7
Excellent
903 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly and knowledgeable staff
January 28, 2025
Helpful staff/so much choice
Helpful staff, always clean - items required easy to find/reasonably priced and lots of stuff to choose from
January 28, 2025
I am a member of the pet club and…appreciate the discount
I am a member of the pet club and therefore get the discount. The staff are always polite and helpful
January 25, 2025
Lots of choice very good value and a…
Lots of choice very good value and a supervisor who gave fab service
January 22, 2025
Always get great service here
Always get great service here, staff are great and polite always got a smile.
That’s why we go there.
January 21, 2025
I like the pet club system
I like the pet club system, and i always get what I need. For my dog.
January 19, 2025
Such a lovely store
Such a lovely store ! Neat and tidy and everything easy to see and find.
I especially loved all the sacks of dog food all stacked perfectly - that scratched my brain nicely 😂
Bought a beautiful bed for my dog for £79.00
But it’s a shame you don’t do the food we get - Arden Gramge.
Staff were extremely friendly.
I shall be back
January 15, 2025
Happy customer
The staff are always very polite and friendly and happy to help. For dog lovers there is plenty of choice for food, treats, toys and other essentials, e.g. leads, harnesses etc.
January 10, 2025
Extremely pleasant polite young lady on…
Extremely pleasant polite young lady on the till
January 5, 2025
Booked all our fur babies in for their…
Booked all our fur babies in for their jabs and micro chips. Great price, very professional. Will definitely use again
January 4, 2025
Friendly and helpful staff
January 2, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.