The staff are all friendly and helpful you always get what your looking for in there too plus prices are pretty cheap too
Company replied
Location
Switch location1B, Triangle Business Park Rd, Pentrebach,, CF48 4TQ Merthyr Tydfil, GB
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See what reviewers are saying
Took our dog in for grooming, she has a medical condition that means she gets anxious and pants a lot. The staff are amazing at Pantbach store, they are aware of and make allowances for our dog, letti... See more
Sales guy in Merthyr Tydfil was ace! Helped carry bales of several items to the car (I'm currently not meant to be lifting, so that was an added bonus), even better, he didn't know that and had offer... See more
Only my second visit to your store First was Newport before Xmas second was to Merthyr yesterday Good service helpful staff competitively priced good range of products Good to have another lar... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
1B, Triangle Business Park Rd, Pentrebach,, CF48 4TQ, Merthyr Tydfil, United Kingdom
- 01685702580
4.8
Excellent
434 reviews
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The Excellent staff who went out of…
The Excellent staff who went out of their way to help with my dog food selection and the way that they welcomed and made my greyhound happy also all the treats they gave her.
The location holds a great selection of everything that you need for your dogs nutritional well being and enjoyment, the choice is absolutely brilliant what yo see is what you pay and it is good value.
September 4, 2025
May use AI-assist with repliesRead more
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I don't shop much in this store as I…
I don't shop much in this store as I feel have very little knowledge on animals.
August 7, 2025
Reply from Jollyes The Pet People - Merthyr Tydfil
We appreciate your feedback and regret that our team's knowledge did not meet your expectations. We will use your comments to improve our service.
Pet shop are very clean n plenty of dog…
Pet shop are very clean n plenty of dog food choose different flavours
They are very good shop
July 17, 2025
Good friendly staff
Use this store in merthyr often if the one staff member can't give me the assistance I need aways direct to one who can very good team mix skills and knowledge
July 21, 2025
My furbaby doogle loves jollys always…
My furbaby doogle loves jollys always has a trim at the groomers tjey are great thank you so much
July 18, 2025
Member of staff was showed extremely…
Member of staff was showed extremely poor conduct , referred to complaint app , Head office , awaiting communication
June 23, 2025
Unprompted review
Reply from Jollyes The Pet People - Merthyr Tydfil
We regret that you encountered poor conduct from our staff. We're addressing this with head office and await their communication. Thank you for your feedback.
Alfies visit to jollyes
The young lady was absolutely marvellous helpful polite loved my dog Alfie highly recommended valuable member of your team ,also another young lady in there very polite and friendly sorry can't remember names
June 3, 2025
Impressed (Grooming facilities)
Used the grooming facilities. Excellent service from booking an appt to the girls there being very warm & welcoming, doing a great job on my fur baby ( fab cut on a Cavachon). Service was very fast, nice to know my dog is NOT sitting in a cage for an hr or two because they have over booked like some groomers have done. So happy i have made
bookings for the rest of the year
May 30, 2025
I didn't wait any time, started on time
Didn't have to wait long for an appointment, I took my dog for appointment at 10 am, the staff were friendly, attentive to my dog and he had a lovely pamper. The service was speedy and there was no stress, my dog hates being bathed so the speedy service was excellent and he did not seem stressed at all. Real value for money
May 29, 2025
Always a great service
Always a great service. Roxy is really feisty but they always do a good groom on her and treat her with such care.
May 24, 2025
I used the groomer whom I found did a…
I used the groomer whom I found did a good job on my dogs very pleasant girl
April 24, 2025
Brilliant experience
Brilliant experience. £50 cheaper than the vets for vaccine booster. Brilliant service.
May 16, 2025
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