The staff are all friendly and helpful you always get what your looking for in there too plus prices are pretty cheap too
Company replied
Location
Switch location1B, Triangle Business Park Rd, Pentrebach,, CF48 4TQ Merthyr Tydfil, GB
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See what reviewers are saying
Took our dog in for grooming, she has a medical condition that means she gets anxious and pants a lot. The staff are amazing at Pantbach store, they are aware of and make allowances for our dog, letti... See more
Sales guy in Merthyr Tydfil was ace! Helped carry bales of several items to the car (I'm currently not meant to be lifting, so that was an added bonus), even better, he didn't know that and had offer... See more
Only my second visit to your store First was Newport before Xmas second was to Merthyr yesterday Good service helpful staff competitively priced good range of products Good to have another lar... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
1B, Triangle Business Park Rd, Pentrebach,, CF48 4TQ, Merthyr Tydfil, United Kingdom
- 01685702580
4.8
Excellent
434 reviews
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Staff are welcoming and will go out of…
Staff are welcoming and will go out of their way to help
October 31, 2025
Good variety of products
Good variety of products in stock, good prices, pleasant shopping experience, useful advice from friendly, helpful staff.
October 30, 2025
Rhino loves coming over
Rhino loves coming over
tried to contact gentleman that does tik tok rhino has 28.1 k followers. Would love to collaborate
October 25, 2025
The lady that served me was very…
The lady that served me was very helpful and pleasant 2
October 21, 2025
Very helpful staff
October 15, 2025
Always met with friendlystaff and nothing is to much trouble for them they are very helpful
Always met with friendly staff and nothing is to much trouble for them they are very helpful fabulous store and fantastic staff would highly recommend jollys
October 9, 2025
Absolutely amazing could t fault staff…
Absolutely amazing could t fault staff so helpful 👌🏻 highly recommend
October 10, 2025
Great for red mills dog food shame they…
Great for red mills dog food shame they don't sell pets anymore
October 5, 2025
Love how friendly the staff are and how…
Love how friendly the staff are and how you can find anything and everything you need for your fur babies haha, come to here instead of pets at home, you won't be disappointed.
October 1, 2025
Great service nothing was to much…
Great service nothing was to much trouble for the assistant friendly, helpful & knowledgeable.
September 23, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Really good customer service and very…
Really good customer service and very reasonable priced
September 18, 2025
Reply from Jollyes The Pet People - Merthyr Tydfil
We're happy to hear that you found our customer service to be really good and our prices reasonable. Thank you for your positive feedback!
Love Jollyes
Love Jollyes, everything my doggos need, and always friendly, and helpful staff ❤️
September 16, 2025
Debcas
Excellent service always willing to help the customer very polite will always purchase there
September 13, 2025
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